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Weddings

Zilli Hospitality Group Reviews

Zilli Hospitality Group

Zilli Hospitality Group

Waukesha, WI
4.5 out of 5 rating, 177 Reviews
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Reviews

4.5 out of 5 rating
4.5 out of 5 rating
177 Reviews
91% recommend it
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Awards

177
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2016 Winner
Weddingwire
4.5/5 177 reviews
Google
4.8/5 178 reviews
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    Kaleb P. Sent on 10/14/2023
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    Catering Service

    Zilli Hospitality Group catered our wedding and their food was absolutely delicious. They provide a wide select of options and are willing to work with you regarding any dietary restriction. Highly recommend!
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    Bianca T. Sent on 05/30/2023
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    Chicago folks planning your wedding in MKE, hire Zilli!

    We had the absolute best experience with Zilli. When we started our caterer search, we were recommended to Zilli by our venue. There were a few other vendors we reached out to, but Zilli had a range of experiences, price ranges, offerings and ability to customize your day that the choice was obvious. What also sealed the deal was trying the food. Jessica is the best!! She set up a private tasting for myself, my husband and both sets of our parents and we had a day of tasting. The attention to detail was apparent from the start when we walked up to the door and saw our last names on the door "Fowell-Tomlin Tasting". We got to try 6 different appetizers, three salads, three entrees, a bunch of different sauces to pair with our entree, sides and desserts. We had such a nice time and it was great to be able to discuss the menu together and also things like linens and be able to physically see them.

    Everything leading up to the wedding from Jessica and Krystal, (literal dream team!) was clear and concise. There was no question of what was due, when it was due, what info they needed from us. Their portal was easy to use and kept everything really organized. Jessica was so sweet and entertained all of my weird allergy restriction requests and phone calls to clarify things.

    Now for the actual day. Haleigh was our day-of, on-site coordinator and she was awesome. They made sure that Tom and I were fed. They made sure to put aside one of each of our passed apps so we could eat when we got to our table because they knew we were mingling and taking pictures during cocktail hour.

    Everyone raved about the food! I have some brutally honest family and their big thing is making sure food is hot. Food was hot!! I was offered an appetizer during cocktail hour and bit in and was shocked to see steam coming out. Potato and pea samosas were a HIT and everyone loved the chorizo croquettes. So many people asked me what the croquettes were post wedding. A real highlight. We had SO many allergies at our wedding. Zilli made sure there was no peanut contamination, all allergies (gluten, pecans, etc.) had meals that were wrapped and delivered to those folks ensuring no cross contamination. They were truly the best. One of our guests decided they no longer wanted the chicken.... and asked for beef instead and they accommodated her (which was above and beyond what they needed to do!!).

    We did a dessert table and everyone LOVED the chocolate mousse and creme brûlée. They had everything with little signs and I actually got asked if someone could borrow my dessert stands because they loved them, but Zilli sourced all of that for us! We had late night pizza which everyone said was a hit as the liquor set in.

    Zilli Hospitality Group's reply:

    Wedding planning should be a fun experience from the first phone call to tasting to the big day and we are glad you got to enjoy every step of the way! Thank you so much for the rave review and we wish you a lifetime of happiness.
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    Sarah K. Sent on 08/29/2023
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    Highly Recommend! ☺️

    We just want to express our sincere appreciation to Lauren, Paula and the entire staff at Zilli Hospitality Group who helped during our wedding day! Thank you all for your help and efforts in making our wedding day the absolute best. Everyone loved the cocktail hour appetizers, dinner and especially the dessert assortments. The caterers service was excellent. They were all super friendly and got everything out smoothly and quickly. The food was delicious and all of our guests were telling us how great everything tasted throughout the evening. We highly recommend Zilli Hospitality Group to cater your wedding! Thanks so much!

    Zilli Hospitality Group's reply:

    Sarah, thank you so much for the positive review. We genuinely appreciate it and we are honored to have been a part of your wedding.
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    Maggie B. Sent on 07/22/2023
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    Perfect Wedding Day with Zilli

    Zilli was incredibly professional, flexible and responsive during the entire wedding planning process. They answered our countless questions throughout the planning and accommodated a couple of tasting for us as we narrowed down our wedding menu. The day of the event, the team went above and beyond to ensure we had a perfect day. The staff was incredible, on point, and Rhonda was a treat to work with as she personally oversaw us as the wedding couple. The food was great, the timeline was spot-on and everything went smoothly. We highly recommend Zilli for your big day!

    Zilli Hospitality Group's reply:

    Thank you for the review. It was our pleasure to work with you, Maggie! Congratulations! Wishing you a wonderful life together!
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    Fred H. Sent on 05/09/2020
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    These guys are absolute pros

    Just hand Zilli the keys and they'll make your day happen. I was a little iffy about the price but the day of and after I was glad we ponied up. There was someone to check in on my wife and make sure she had something to eat and drink whenever she wanted it. Buffet dinner was really good and we had a few guests who really appreciated the gluten-free menu. Highly recommend!

    Zilli Hospitality Group's reply:

    Thank you for the recommendation Fred! It was our pleasure to be a part of your special day. All the best!
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    Emily C. Sent on 02/21/2022
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    Best Food Ever!

    The food was the best to have at our wedding. Everyone that works for this company was amazing!!

    Zilli Hospitality Group's reply:

    Wow! Thanks so much, Emily! We appreciate this review and wish you and your family continued happiness.
  • Kris
    Kris O. Sent on 11/18/2022
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    Supreme customer service

    Zilli catered our wedding a year ago and the food was amazing! A wedding during Covid wasn’t easy to pull off but their team set up our tables through the Streets of Old Milwaukee at the Milwaukee Public Museum so beautifully and spread out enough for everyone to feel comfortable. When we mentioned a few minor issues, Steph was quick to offer solutions and supreme customer service. I can’t thank them enough for everything they did to make our guests feel comfortable and for making our special day so fantastic. If you’re looking for a good caterer, they’re out there. If you’re looking for a great caterer, who truly cares about customer service, call Zilli.

    Zilli Hospitality Group's reply:

    Kris, thank you so much for sharing your experience in this amazing review! It is greatly appreciated and we thank you for trusting us with your wedding. Thank you for the wonderful review! We're honored to have been a part of your special day. Wishing you a lifetime of love and happiness.
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    Allie Sent on 10/20/2021
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    Kind, delicious, and quick to respond

    Zilli was absolutely wonderful to work with! My husband and I planned our wedding from across the country, and Lauren and Jessica were incredibly helpful. They really made the process easy, and I am very grateful for them. They were so quick to respond to all of my emails! Our day-of coordinator, Lori, and other staff member, Virginia, were so attentive. They really made sure that we always had a drink in hand, and were available with anything we needed. Overall, we had a great experience, and I would choose them all over again.

    Zilli Hospitality Group's reply:

    We are so glad to hear that your planning process went smoothly and that you had a positive experience with our staff. Thank you for the kind review! Best wishes.
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    Cassie C. Sent on 03/25/2022
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    Amazing team to work with

    Thank you to Paula and Lauren for helping my daughter create a beautiful and memorable event! All the guests came up to me and mentioned how they loved the food! Zilli is great to work with!

    Zilli Hospitality Group's reply:

    Thank you so much for this wonderful review. It was an honor to be a part of your daughter's wedding. Wishing you and your family all the best!
  • Sarah
    Sarah H. Sent on 10/28/2021
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    So happy with our choice!

    We worked with Paula and Lauren from Zilli Hospitality Group. They were extremely helpful and responsive to all of questions. We made multiple changes a long the way but they were patient and more than happy to help.

    The day of, all the staff was extremely kind, thoughtful and went out of their way to accommodate anything we needed. Not only was the service amazing, the food was delicious. Multiple guests came up to us after dinner to let us know how pleased they were.

    Wedding planning can get stressful, but working with Zilli Hospitality made it a breeze!

    Zilli Hospitality Group's reply:

    Thank you for the review, Sarah! We are so happy that you enjoyed working with Paula, Lauren, and the rest of our staff! Congratulations and best wishes.
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    Caity B. Sent on 09/06/2021
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    Very Pleased with Zilli!

    We are so pleased with our decision to work with Zilli catering our wedding. From the get-go, we noticed Zilli had an extremely expansive menu and offered a lot of bang for our buck, with enhancements like a desserts station and late-night food. Candy did a wonderful job hosting us for our tasting to help us narrow in on menu selections. When we made the call to move forward with Zilli, Beth helped us the next ~10 months stay on track with catering details, payments and menu decisions. We also met with Beth the month before the wedding to finalize everything and ensure her team was in sync with our venue. And then the day of, Zilli truly was the star of the show. My guests were raving about all of the food, from the appetizers to the mains, to my personal favorite - our late night custom breakfast sandwich station! Rhonda, the event manager, made sure my husband and I ate and even saved us a plate of appetizers since we were busy greeting guests during the cocktail hour. Overall Zilli was prompt, professional, and surpassed our expectations. Catering is a huge part of your budget, but if you work with Zilli, you will not be disappointed.

    Zilli Hospitality Group's reply:

    Thank you for your kind review! We are so happy to hear that Candy, Beth, Rhonda, and the rest of our staff were supportive and helpful! We're so glad everyone enjoyed the food. Best wishes!
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    Mariah A. Sent on 10/31/2021
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    Great service and food!

    Zilli's was great to work with and their service at the wedding was phenomenal. The food was very good, we received many compliments from our guests.

    Zilli Hospitality Group's reply:

    Mariah, thank you for the kind review! We are so glad that everything went according to plan. Best wishes!
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    Josh M. Sent on 08/16/2021
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    Delicious Food

    Zilli blew me away from the get-go with their organization. You can tell they’ve done a lot of events and have everything figured out. My wedding would not have been complete without their amazing food. I have never had a more tender steak at a wedding. I can’t believe how amazing the food was. They have a wide variety to choose from, so there is something for everyone. And they were awesome to work with on new ideas. I wanted street tacos for late night food and they made it happen. But they weren’t just ready to serve street tacos, they made them on the spot so they were fresh and hot for every guest! Their team was so helpful and thought through every detail. I cannot stress enough how organized they were! I had a pleasure working with Candy and Beth!

    Zilli Hospitality Group's reply:

    Thank you Josh! We are so glad to hear you and your guests enjoyed the food. Our culinary team aims to please, so we will be sure to pass along your compliments. We're glad Candy and Beth were able to guide you through the big day. Wishing you all the best!
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    Grace L. Sent on 04/25/2022
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    Perfect Wedding Food

    We had the most AMAZING experience with Zilli!! They were so organized and helpful during a stressful time!! They made everything so easy and made everything exactly how we wanted it.
    All of the food was delicious. They did an amazing job with the appetizers and making sure everyone was able to get them around our venue. The meal was SO good. We had so many guests who told us it was the best wedding food they had ever had. We had three different course options and each was better than the last. I really enjoyed the squash ravioli. I am so happy we chose them for our catering since they helped to make our day perfect!

    Zilli Hospitality Group's reply:

    Grace, thank you so much for your wonderful review! It was such an honor to work with you! Wishing you both all the best.
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    Emily H. Sent on 09/08/2021
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    Thank You Zilli

    We would highly recommend any couple work with Zilli Hospitality Group for their wedding! The Zilli staff was easy to work with from the outset and helped us create a menu for our wedding that our guests were sure to love! We felt confident that we would be in good hands throughout the process. Both the food and service from Zilli on our wedding day exceeded our expectations! The buffet items were delicious and so many of our guests complimented their food quality and were even talking about it for weeks after. We are grateful that we had the opportunity to work with Zilli!

    Zilli Hospitality Group's reply:

    Thank you for the review, Emily! We are so glad that you felt like you were in good hands throughout the whole wedding planning process. We appreciate the kind words about our services and our food! Best Wishes!
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    Stacy Sent on 08/09/2021
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    Highly Reccommmed Zilli Hospitality Group

    Zilli was amazing in every way. From the tasting to the day of the wedding they were thorough, professional and punctual.
    The food was absolutely amazing and we received so many comments about how great the food was. I highly recommend going the route of small bites and a couple of stations for a cocktail style reception. It worked perfectly for us. Zilli took care of everything as it pertained the the catering and made our day so easy and stress free!

    Zilli Hospitality Group's reply:

    Thank you Stacy! We are so glad you enjoyed the planning process and were able to enjoy a stress free special day. We will pass along your compliments to our culinary team. Wishing you all the best!
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    Julie B. Sent on 01/25/2020
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    Liz and James' Wedding at Cuvee

    Zilli's did an amazing job catering our daughter's wedding at Cuvee. The bride and groom wanted an all vegetarian menu and Zilli's came through with a delicious and outstanding menu for the cocktail reception and dinner and even arranged for Kopp's custard for the dessert (and bride's favorite)! On the day of the wedding they came through with a last minute glitch on linens - true life savers!! Thank you to Steph, Todd and their wonderful staff for making our daughter's wedding reception amazing and accommodating their particular requests. Highly, highly recommend Zilli's!

    Zilli Hospitality Group's reply:

    Thank you for the recommendation Julie! We are so happy to hear you had a wonderful experience with Todd, Steph and, and the rest of our staff. We're glad you enjoyed your meals and the custard - what fun! Please give our best to the happy couple!
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    Meg H. Sent on 10/21/2020
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    BEST ever!

    Zilli was AMAZING for our wedding day. Despite COVID and all of the adjustments that had to be made, they made it seamless and were clearly very prepared. Not only did everyone at our wedding get plenty to eat, they raved about the quality of the food! It was all so delicious, but what stood out the most to me was the staff and customer service. Virginia took such good care of my husband and I — she personally brought us plates of appetizers and desserts to make sure we got to enjoy it all. Each and every person was lovely and kind, they felt like friends making our day so memorable! Zilli is an amazing choice for your special day. Oh, and if you don’t get the chocolate mousse, you are MISSING OUT! That stuff is pure heaven. Thank you Zilli for everything!

    Zilli Hospitality Group's reply:

    Thank you Meg! We are so happy to hear you had a wonderful experience with Virginia and the rest of our staff! We are glad you enjoyed the food and will be sure to pass your compliments along to the culinary team. Wishing you all the best!
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    Andrew V. Sent on 08/12/2020
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    Fantastic food and service!

    People raved about the food and I concur: it was absolutely delicious! Everything was just fantastic. It was the perfect way to entertain a small, intimate group in our backyard!

    And thank you so much for the surprise desserts! They were absolutely delightful!

    Everybody went home full and I made sure to let everyone know that I was not the wizard behind the food, but Zilli was!

    I knew that it would be spectacular - I've used Zilli for training events at the Boerner Botanical Garden in the past and the service and quality - shout out to Charmaine! WOOT! - have always been top notch.

    Thanks for making our special event truly wonderful!

    Zilli Hospitality Group's reply:

    Thanks Andrew! We're glad to hear you enjoyed your food, we'll be sure to pass along your compliments. We are so happy to hear you had a wonderful experience with Charmaine and the rest of our staff! Best!
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    Susie K. Sent on 08/25/2020
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    Mother of the Bride

    We hired Zilli’s to cater my daughter’s 2020 wedding and we are SO glad we did! The food was absolutely delicious! Our guests were all commenting on how wonderful their meal was! The Zilli’s staff/servers on site during our wedding did a great job with all the new pandemic safety rules and restrictions. They were accommodating and professional in every way.
    Planning a wedding during COVID-19 was not fun, but the sales/designing staff at Zilli’s helped with every step of multiple changes and rescheduling. Paula was an absolute pleasure to work with. She was kind, professional, detail oriented, and very understanding with the stress we were experiencing. We were very thankful to have her on our side! We can’t express enough how happy we were with our overall Zilli’s experience! We have them booked for another daughter’s wedding!

    Zilli Hospitality Group's reply:

    Thank you for the kind words Susie! We are so glad that you and your guests enjoyed the food, we will be sure to pass along your compliments to the team. We are so happy to hear you had a wonderful experience with Paula and the rest of our staff! Looking forward to serving you again in the future. Please give our best to the happy couple!
  • Jennifer
    Jennifer P. Sent on 12/11/2018
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    Great food and great service

    Rachael and Paula are so pleasant to work with! They listened to everything we wanted got back to us in good time. Can’t wait to enjoy the planning process with them!! They are awesome! The wedding day was absolutely perfect! I couldn’t have imagined it going any better. 2.5 weeks later and I’m still hearing raves about the food and the staff. The station attendants were so friendly and knowledgeable. Nick was such a great manager making sure everything was absolutely perfect. They did an amazing job!

    Zilli Hospitality Group's reply:

    Thank you for your review Jenni! We are so glad to hear you've been enjoying your planning process with Rachael & Paula! Looking forward to Adam's and your big day at the end of this year!
  • Ashley
    Ashley D. Sent on 10/05/2019
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    Accommodating, Professional and Enjoyable to work with

    Zilli's was very accommodating and helpful from the start. We worked with Beth on the details leading up to the big day. She was very responsive, helpful and understanding of any and all changes and requests we had throughout the entire process. Candy was accommodating with special requests and was extremely helpful at our final walk through and was even all hands on deck on the day of helping wherever she was needed - even helping out with other vendors tasks! Tyler was our event manager - we had heard great things about him beforehand which is why we requested him for our wedding night. He was very present and checked in on myself and my husband to make sure we were doing okay throughout the night. Additionally, the staff seemed very professional and had an appropriate sense of urgency to get everyone served in a timely matter. The food was outstanding - both passed apps and the main dinner portion - and we heard this from many guests. We are thankful for the entire Zilli's team work and dedication to making our special day a success. 10/10 would recommend.
  • Elizabeth
    Elizabeth (. Sent on 05/31/2020
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    Wonderful experience

    Zilli's made the planning experiences delightful. Our tasting was just magical. They were able to create a unique menu, make special adjustments to a few items, and work with a handful of allergies!
    On the big day, we did have a couple of setbacks including inconsistent heating of the food (thrown off by a cool day in a barn) and miscommunication on the table clearing. Both of these were adequately compensated and frankly could have been alleviated through a wedding planner (we did not have one) or someone similar providing better communication to the Zilli Team.
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    Carnita C. Sent on 10/25/2019
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    Zillli Hospitality

    Zillis showed our guests great service as well as delicious food. They know how to treat their customers with great hospitality.
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    Nicole C. Sent on 10/29/2019
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    Excellent and Professional Service

    We can't more positive review ZHG for their services at our wedding ceremony and reception. Their attention to detail helped us organize a really great day. They were extremely responsive and kind, and accommodated all our changes without fuss. In addition the food was really good! We got lots of compliments on our venue, food, and services and ZHG made that happen!
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