Hello!
My husband and I got married Oct 16 in 2021 and we still have not received our wedding video. It has been 7 months and we have asked twice since the 5 month mark of our wedding date about an estimated date we would receive it and they keep pushing it back. We are getting frustrated because we both follow their personal Instagram account and while it is great and totally okay for people to have an active social life and to travel, we feel a lot of time could be put towards our wedding video especially since we know there was only one wedding before ours that they admitted to. At what point do I ask again about receiving the video and would it be wrong for me to ask about some kind of compensation? Am I also overreacting and what is the normal timeframe for a video? I am very open to input!
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