Hopefully this post will help brides like me who've registered with Bed Bath & Beyond (do not recommend) who might need to return gifts.
We received 2 registry gifts valued at over $300 total from my husband's co-workers but needed to return both gifts. I triple checked the packing list, searched the BB&B website, felt confident that I could return the gifts using the free return sticker, and in return be given merchandise credit in the mail. What could go wrong? I took down the tracking codes & order #s, and waited for a check.
We get married, and months later, nothing. I email Customer Support: UPS returns get refunded back to the GIFT GIVER'S CARD AHHHHH. So the gift giver knows.
We chewed out BB&B, who have uselessly informed me that next time I can return in-store. We shouldn't say anything to the gift-givers (only as an apology), right? Not about the $$, it's all just so awkward.