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Allison
Beginner January 2019

Bed Bath & Beyond

Allison, on October 22, 2018 at 8:28 PM Posted in Account Support 0 22

I started a BBB registry on their site. I have the URL to our registry. It works if I just paste it anywhere on another tab or another browser. But WeddingWire says the URL is not valid. Any ideas?

22 Comments

Latest activity by Chelsia, on May 18, 2020 at 3:15 PM
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Allison! Our Development Team is aware of an issue importing Bed Bath & Beyond registry URLs and are working to fix it. Since we don't have a timeline on a fix, you may want to use the workaround steps below to add the registry URL as a hyperlink for now:

    -Click the blue 'Edit Website' on the left panel of the screen

    -Navigate to the 'Registry' page

    -Click the blue 'Add Section' button

    -Select 'Text'

    -Paste your registry URL with the link button at the top of the text box

    -Click the green check mark at the bottom, right corner of the box

    Please don't hesitate to reach out to our Support Team at support@weddingwire.com if you have any questions or concerns!

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  • C
    Just Said Yes May 2019
    Courtney ·
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    Hi,

    I noticed that my BBB registry isn't syncing as well and saw this thread. Has the issue been resolved?

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Courtney! I have gone ahead and restarted the sync between your WeddingWire Registry and Bed Bath & Beyond. You should see that it syncs within a day or two!

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  • C
    Just Said Yes May 2019
    Courtney ·
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    Hi! It looks like the sync is still pending. Is there anything else you can do?
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  • Chelsey
    Dedicated July 2020
    Chelsey ·
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    Hello my bed bath and beyond is not syncing to my weddingwire registry I deleted it and added it back and waited a few days and itz still saying pending wait 24hours. Help please
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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Chelsey! I reached out to our Development Team to have them prioritize a sync on your registry information. If you are still having trouble seeing updated information after 72 hours, please reach out to our Support Team at support@weddingwire.com so we can further investigate this for you!

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  • C
    Just Said Yes May 2019
    Courtney ·
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    I’m also having the same issue.
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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Courtney! I have gone ahead and re-prioritized the sync within your account. You should see that it has synced within about a day or two!

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  • K
    Just Said Yes August 2019
    Kate ·
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    Hi, I'm having this issue as well. We've tried resyncing and contacted the support team over a month ago, but it hasn't been resolved. Is it possible to get our Bed, Bath, and Beyond registry synced with our account?

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Kate! I have gone ahead and re-prioritized the sync within your account. If you are still not seeing your updated registry information after 72 hours, please reach out to our Support Team at support@weddingwire.com so we can further investigate this for you.

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  • R
    Just Said Yes October 2019
    Rebecca ·
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    We’re also having the same issue.
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  • Ashley
    Just Said Yes July 2020
    Ashley ·
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    Mine is ALSO having a syncing problem with Bed Bath & Beyond that it says "sync pending". Any way this can be resolved?
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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Rebecca and Ashley! Our team has re-prioritized the sync for your registry within your account. If you are still not seeing your updated registry information after 72 hours, please reach out to us at help@weddingwire.com so we can further investigate this for you!

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  • M
    Just Said Yes June 2019
    My-Lynn ·
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    My BBB registry also keeps saying sync pending. Can I get my sync restarted & solved too?

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Our sync with Bed Bath & Beyond is currently taking longer than usual. I have re-started your sync, however, we don't have an exact timeline for this at the moment! In the meantime, you will see that the retailer link is still appearing at the top of your registry page to take your guests straight to your retailer registry page!

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  • C
    Just Said Yes September 2019
    Carlos ·
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    Hello - I am having the same issue with my BBB registry not syncing. Any help you could provide would be much appreciated! Thanks!

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Carlos, please reach out to our Support Team at help@weddingwire.com so we can take a look for you!

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  • C
    Just Said Yes November 2019
    Chantal ·
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    Mine will not let me import my registry at all...

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  • J
    Just Said Yes January 2020
    Jamie ·
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    I am having a similar issue with my BBB registry. even when the logo shows up on the website it doesn't sync into the pictures that show below. It also keeps getting defaulted back to hidden rather than shown on my website and i have not been hiding it. I click show and it shows up for a while but it disappears again

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  • L
    Just Said Yes December 2019
    Lorengough ·
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    Hi, I am having the same issue. Can someone please advise?

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