Bridal shop is frustrating

So I had a great experience picking out my dress. The assistant was attentive and made sure to pick styles she thought I would like. Upon ordering my dress they said it would be here in July. Along with the dress i ordered a matching veil and a layer of sparkly fabric to add to the dress. July comes and no phone call. So I call and they said it wasn't here yet. Dress finally came in 2 months later in september. No big deal. the wedding was still a year away. So the dress comes in and it doesnt fit. I weigh myself every day and didnt gain any weight. I literally couldn't breathe in it. They insinuate that I gained weight, not true but they said they could let it out. I ask about the veil and the fabric, they forgot to order it and said they would order it to be here in january for my first fitting. I just called and they told me nothing was on order and someone would call me back.



I have mentioned the veil and fabric 2 times and it still probably hasn't been ordered. There are 2 employees at this shop who are married, so I know they communicate.
Not to mention my bridesmaids ordered their dresses from this shop, and literally everyone's is too small. It's like once I bought the dress and they got my money all of the customer service went out the window. My wedding isnt for 8 months so I still have time, but I'm tired of them telling me a timeline and then they forget about things or just dont even mention it.