Skip to main content

Post content has been hidden

To unblock this content, please click here

D
Just Said Yes July 2018

Cannot find website by searching for groom's name

Dani & De, on March 12, 2018 at 1:36 PM Posted in Account Support 1 11

Help!!! I created our website, but you can only find it by searching for my name, not my groom's. How frustrating for his family (who continues to search for it instead of simply using the link I sent out)! I've troubleshooted the best I can (added him as a user to my profile and had him activate it). I also started our registry, just in case that has anything to do with it. No luck. Has anyone else faced this issue and been able to get it resolved?

11 Comments

Latest activity by Amber, on January 5, 2020 at 7:24 PM
  • WED18
    July 1993
    WED18 ·
    • Flag
    • Hide content

    If I google just my daughter's name, their website does not come up, nor if I google her FH's name. It's only when I google both together do I get the website.

    • Reply
  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
    • Flag
    • Hide content

    Hi Dani & De! You'll need to take the password protection off of your wedding website in order for it to be publicly searchable.

    Try changing that setting and see if it works! If not, please reach out to our support team at support@weddingwire.com. Thanks!!

    • Reply
  • D
    Just Said Yes July 2018
    Dani & De ·
    • Flag
    • Hide content
    View Quoted Comment

    Lynnie,

    I turned off the password, and I still can't search using my groom's name. I'm not even searching on google or anything, but on the wedding wire website directly. It appears that you can only search by my name, whether it's password protected or not. Even with the website password on, searching on my name pulls up the website and then asks the guest to enter the password. However, if I type in my fiancee's name, nothing. I've emailed wedding support and they told me to start our registry, which I've done, but that was also to no avail, so thought I'd check the forums. This is pretty frustrating for his family members.....

    • Reply
  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
    • Flag
    • Hide content
    View Quoted Comment

    Hi Dani & De! I saw that you are in touch with our support team so they can take it from here!

    • Reply
  • maggie
    Just Said Yes May 2019
    maggie ·
    • Flag
    • Hide content
    View Quoted Comment
    Lynnie I tired to search my website but I can’t find it! HELP!!!
    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
    • Flag
    • Hide content

    Hi Maggie! Please reach out our Support Team at support@weddingwire.com so we can further assist you with your website search. We look forward to hearing from you!

    • Reply
  • Margalit
    Just Said Yes June 2019
    Margalit ·
    • Flag
    • Hide content

    This is the groom. No one can find our website by searching for my name! Help!!

    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
    • Flag
    • Hide content
    View Quoted Comment

    Hi there! Please email support@weddingwire.com so that we can troubleshoot this for you!

    • Reply
  • Heidi
    Just Said Yes October 2019
    Heidi ·
    • Flag
    • Hide content

    This is happening to me right now! Help!

    • Reply
  • Allison
    Just Said Yes October 2019
    Allison ·
    • Flag
    • Hide content

    Happening to us...can't find by bride's name

    • Reply
  • Amber
    Just Said Yes March 2020
    Amber ·
    • Flag
    • Hide content

    I am having the same problem not being able to find my website with my name and I created the wedding website. Very frustrating. When I search my name, it says "1 result" found but then doesn't list anything under it or have a way to click on the result. Please help!

    • Reply

You voted for . Add a comment 👇

×

Related articles

WeddingWire celebrates love ...and so does everyone on our site! Learn more

Groups

WeddingWire article topics