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Christina
Just Said Yes October 2020

Can't find my website with search option

Christina, on August 20, 2020 at 2:55 PM Posted in Account Support 0 5

Why can't people search my name and find my website? I have had people tell me that they can not type in my name or my fiancé and find us on the website, they have to type in the long URL each time.

5 Comments

Latest activity by Kierra, on April 14, 2021 at 12:09 PM
  • Harmony
    Dedicated June 2021
    Harmony ·
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    I am having the same problem. I looked yesterday before contacting the support line, turns out people were posting about the same problem all the way back in 2018. If you contact the support email they tell you that they are aware of the problem and to just use the full URL.

    Probably not the answer you were looking for but it seems like a lot of us may be in the same boat.

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Christina! I'm so sorry you are having trouble locating your wedding website on our Find a Couples' tool. Our Development Team is aware of an issue that may cause some websites to not appear in search results. It may take a bit of time to fix this issue, so we recommend sharing your personalized URL in the meantime. Please don't hesitate to reach out to us at help@weddingwire.com for updates!

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  • Christina
    Just Said Yes October 2020
    Christina ·
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    View Quoted Comment
    I’m sad to hear that this is still an issue, as I found comments list about this same problem dating all the way back to 2018. You would think this problem could be addressed in a two year time span.
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  • Rochell
    October 2020
    Rochell ·
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    This rots, it was the entire reason to use website! I have same problem.

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  • K
    Just Said Yes July 2021
    Kierra ·
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    Unfortunately, I've been having the same problem and it's making life chaotic because I was really counting on my website to help keep everyone informed about our destination wedding. I've been losing my mind trying to figure out how to fix it. Some say the URL isn't even working for them either. This has resulted in a lot of extra texts and emails that I just don't have time for. Pretty much makes spending all this time building my website a complete waste of time. Smiley sad

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