Post content has been hidden

To unblock this content, please click here

Just Said Yes September 2022

Can't log into the app

Nina, on July 6, 2021 at 12:19 PM Posted in Account Support 0 2

Saved

Flag
Hide content

I just signed up for the wire on my computer. I then downloaded the app on my iphone. However when I tried logging in using the info I signed up on the computer it did not work.

Has anyone else had this issue? Any way to fix it?

Flag
Hide content

2 Comments

Latest activity by Nina, on July 7, 2021 at 5:18 PM

WeddingWire Administrator October 2016
Lynnie · on July 7, 2021 at 3:01 PM
Flag

Hide content
Hi Nina! Try changing your account password from your computer!
- Log-in to your WeddingWire account on your computer
- Hover over your name at the top right corner of the page
- Click 'Settings'
- Enter your current and updated password under the 'Your Password' section
- Click the blue 'Change password' button to save
Make sure to also check which email address is associated with your account in your Settings. Then log-in on the app with your confirmed email and updated password! If you're still having trouble after trying those steps, then please email help@weddingwire.com.
- Reply