Communicating with Stylists

I'm having a bit of difficulty connecting with hair stylists and makeup artists in my area. I reached out to the owner of the salon where I get my hair cut, and I keep having to send a second email to get her to follow up with any of my inquiries (like I send an email, get no response, then send a second email saying "just checking in to see if you got my last message" and she responds to that one). I also reached out to the girlfriend of a friend (who is a stylist and special events MUA and I know a couple girls who swear by her for their regular hair cutting, I've only met her in passing a couple times) via Instagram and she never followed up with a phone call when she said she would.

Both myself and my FH set appointments with our regular hair cutters via text and I know that's really popular with stylists, but I don't have a phone number for either of the stylists I tried to reach out to. Should I be concerned that they don't seem very interested in my business? Is texting the way most stylists communicate - should I just try to get their numbers somehow and text them before searching elsewhere?