My photographer offered a complementary engagement session. To my surprise, the only thing complementary about it was her showing up, taking the pictures and editing them. She said it’s a good way for us to get to know each other. BUT If we want our pictures we have to pay her $375.
In our contact there is a line that we should’ve questioned more, it states that the engagement session is complementary and the gallery may be purchased through her. In hindsight, I wish I would’ve thoroughly read it over and over...lessons learned. She never showed us prices for our complementary engagement session until now.
I was wondering if this is normal business practice and if this has happened to anyone else? Thank you for your help!