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Master June 2015

Davids Bridal - in store vs online

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AndixLyn, on July 24, 2014 at 2:01 PM

I was hoping someone may work there or have some insight for me. when i was in the store i told them that i had added a dress to my cart (to find out shipping & tax costs) and a day later they emailed me a 10% coupon. the consultant said to be careful ordering off the davidsbridal.com website because "believe it or not, they're not the same, they aren't US" so now i'm confused, if i order the dress online would it not be the same dress they would put an order in for? online says 10 day shipping, in store she said 12 weeks. i'm just trying to wrap my head around it and why or how that makes sense. or if she was just saying it so she gets the commission.

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27 Comments

VIP August 2014
Starlight · on July 24, 2014 at 6:21 PM
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My friend ordered her original BM dress on their website. When it came it was nothing like the picture looked. She was super disappointed
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Master June 2015
AndixLyn · on July 24, 2014 at 6:22 PM
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@starlight did she return it? was there issues? how was the service?
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Just Said Yes November 2016
Charlyne And Matthew · on June 7, 2016 at 5:26 PM
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Is everything in the store sold online? I saw a vail in the store its buy one get one 50% off i dont see it online
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Just Said Yes June 2019
Rebecca · on December 28, 2018 at 11:42 AM
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Could The bridesmaids get fitted at the store and then just place the order online?
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Savvy April 2011
Stephanie · on December 28, 2018 at 1:14 PM
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My experience was a little different from the previous comments. I brought bridesmaids dresses for my daughters. They tried them on in the store to determine the size. I ended up buying them online because I did not have time to go back to the store. Neither could fit their dresses. I don't know if they both gained weight, but I had to go one size up. The return was super easy though and they were very helpful.
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Just Said Yes October 2019
Gaby · on August 17, 2019 at 7:39 AM
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Super upset!! I went in to store tried on a beautiful wedding gown ordered online due to time frame I receive a dress yesterday that is similar but not the same dress poorly made different material definitely not worth the money I paid for.. now I have to pray I can find dress and get it on time!! We ordered bridesmaids dresses they should be coming in any day praying they are ok or Im in big trouble So SAD and very disappointed this should be Illlegal!
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Just Said Yes April 2025
Lauta · on April 20, 2023 at 6:07 PM
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I recently asked the same question while dress shopping. The reason there is a timeframe difference is because if you order in store you get a brand new, nobody's worn, newly made if you have a unique size dress, and if you order online then they find the shop nearest you that has the same size, color, etc... for your dress and they ship that one. That's how they can get the online orders filled so fast and in store orders takes so long. Hope this helps.
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