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Millissa
Savvy August 2019

Davids bridal tracking

Millissa , on May 3, 2019 at 1:08 PM Posted in Wedding Attire 0 16
I went in to the store, tried dresses on, and ordered my dress in store. I live 2 hours away from where i ordered it so i opted to have them ship it to me. That was about 3 weeks ago. I just now got my tracking number but have no idea how to track it. Ups and usps both say it’s invalid. Is there something im missing here? Has anyone else run into this problem before?

16 Comments

Latest activity by Sinéad, on June 28, 2019 at 7:56 AM
  • Meghan
    Super September 2019
    Meghan ·
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    Sometimes places send the tracking number before it's really sent and just they've made the label. Maybe check again in a day or two?

    You could also check FedEx or DHL to see if the tracking number works there. It didn't mention anywhere what mode of shipping they were using?

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  • Millissa
    Savvy August 2019
    Millissa ·
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    I had to keep calling them to even get the number. They kept putting me on hold the. Saying they would call me back. I just spent almost a hour on the phone waiting for the number. Starting to regret not driving the 2 hours to pick it up 😩
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  • Future Mrs. K
    VIP June 2019
    Future Mrs. K ·
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    My MOH had a similar issue with her bridesmaid dress. She ended up calling customer service and they told her there was no way for her to track the order. She called again and they told her they placed the order under my name instead of hers and asked me to go on their website and log in and see if there was anything in my order history - there wasn't. They basically told her too bad and she needed to wait and see if it came. It did end up coming and got delivered to her house but her dress was a special order (they don't carry the one she wanted in stock) so the whole process took a few months and it really stressed her out. Hopefully they can resolve it for you!!

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  • Mandi
    Master October 2020
    Mandi ·
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    Wait a day or two and try tracking again.
    Also check FedEx?

    If it starts with a 9400 its USPS. If this helps at all.
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  • Mcskipper
    Master July 2018
    Mcskipper ·
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    This. Most companies send the tracking number as soon as they print the label, but that is before the package has actually been picked up and scanned by the delivery company. I’d just give it a day or two and recheck. This is very normal , so I wouldn’t stress it yet.
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  • Courtney
    Master December 2019
    Courtney ·
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    I agree- I worked for UPS in high school and this would happen all the time. It has technically shipped, but it hasn't been scanned by the courier yet.

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  • Sherry
    Master September 2019
    Sherry ·
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    I would call the store. The shipping provider will depend on where it is being shipped from.

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  • M
    VIP December 2019
    Michelle ·
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    Also if you go to google and put the tracking number in the search bar it it should come up under however it was sent. DHL, UPS etc

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  • My Sisters Wedding
    Just Said Yes October 2020
    My Sisters Wedding ·
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    I work for DBfresno I’m not sure where you are located but they could be a number or letter off on the tracking number I would call and double check the spelling of your name full address & the correct tracking (slowly) to be sure it’s correct and where it is. Also ask for them to look on the ups site to track for your package they are able to look it up in store whichever store it was sent from in order to be shipped to you.
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  • Expert May 2021
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    The company I work for sends out tracking info as soon as we have it. It usually takes 24 hours for the tracking number to actually work. I ordered from David’s bridal and had them ship it to me after it came into the store. It was a little hassle to get that done but once that was all done in only took a few days for my dress to come. It comes in the cutest pink box.
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  • Krystin
    Expert October 2019
    Krystin ·
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    Tracking numbers are created the same time as the label. When your dress actually ships, you'll be able to track it. Give it another day or so.

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  • Meghan
    Super September 2019
    Meghan ·
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    Were you ever able to get your tracking to show up?

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  • Millissa
    Savvy August 2019
    Millissa ·
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    I got the tracking number but its not even showing that ups picked it up yet
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  • Millissa
    Savvy August 2019
    Millissa ·
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    Update on my dress. I called ups again today and they had no records of it ever being picked up. So i called davids bridal again told them what was going on and they had the GM look into it. My dress was still sitting at the store so it will be over night shipped to me. Thank god
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  • Meghan
    Super September 2019
    Meghan ·
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    That's incredibly frustrating that they never even shipped it. But thank goodness it's finally going to be on its way to you.

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  • Sinéad
    WeddingWire Administrator January 2025
    Sinéad ·
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    Hey Mellissa! How did your dress look once you received it? Are you happy with it?

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