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Jasmine
Just Said Yes May 2020

Domain Name Help!

Jasmine, on February 13, 2020 at 3:47 PM Posted in Account Support 0 2
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Hi! I had deleted my weddirewire account, well deactivated it. Is there a way, I can still use my custom domain name? WW said they cannot release it at the moment which I think is unfair because I paid for the custom domain name. Any ideas on what to do?

2 Comments

Latest activity by WeddingWire Support Team, on March 5, 2020 at 2:41 PM
  • Laura
    Super September 2020
    Laura ·
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    It's theirs. They purchased it on your behalf. So they can't release it.
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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Jasmine! Custom domains are purchased by WeddingWire on behalf of our users so we are currently unable to release domains. We are looking to possibly update this process in the future and I will make sure your feedback is shared with our Development Team!

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