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Vi Jorgensen
Just Said Yes May 2022

Domain name with wedding wire website

Vi Jorgensen, on June 2, 2021 at 12:51 PM Posted in Account Support 0 3
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Has anyone else had a problem with the domain they paid for through wedding wire not working?
I’ve tried it a few different times and it’s saying the website was not found.. but the payment has been processed already.

3 Comments

Latest activity by Benjamin, on August 27, 2021 at 3:21 PM
  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Vi! It can take a few hours for your domain to become active and visible - are you still unable to find it? (Support Guide: Setting Your Premium Domain )

    If you're still having trouble please reach out to our Customer Support Team at help@weddingwire.com!

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  • Vi Jorgensen
    Just Said Yes May 2022
    Vi Jorgensen ·
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    Hi Lynnie!
    It’s been over 24hrs since we made and paid for the domain and it’s still not active. I’ve sent 2 separate emails to wedding wire support (one via the website and 1 that was listed in the domain receipt email) but have not yet received a reply.
    I’m having to wait to order my save the date/invitation inserts with the wedding website information until this is resolved and that’s a bummer. Also, my fiancé tried searching the wedding wire website for our names and neither of them showed up.. so now I’m worried about using wedding wire at all for our website.
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  • B
    Just Said Yes January 2022
    Benjamin ·
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    We are having the same issue. Were they able to resolve yours?

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