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Beginner July 2019

Dress from the site Hebeos?

Ashley, on April 15, 2018 at 3:25 AM Posted in Wedding Attire 3 14
So me and my fiance are very limited in our budget, since we bought a house a year ago plus I'm going to grad school without any job. Parents are willing to help with some expenses, but it is more like let us get you your cake or other stuff. I'm DIYing most of the wedding tbh. My question is if anyone has gotten a dress from hebeos? If you did, did you like it? Were there any issues?

Almost all the reviews on the site are good, but I wanted to see if anyone here was going that route.

14 Comments

Latest activity by Belinda, on April 22, 2022 at 10:15 AM
  • Mrs.W.
    VIP June 2018
    Mrs.W. ·
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    I've been wondering about them as well. I keep seeing ads on Facebook pop up.
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  • A
    Beginner July 2019
    Ashley ·
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    I've found several dresses that I like and they're only $150-200. For a dress that I'm only going to wear one day, that is more along the lines of what I would be willing to pay rather than upwards of a thousand or more.
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  • Tanya
    Expert May 2018
    Tanya ·
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    I've never ordered from there. There are a few sites I've seen mentioned that people have been quite happy with.

    I've seen quite a few people speak quite highly of Azazie. They are now carrying wedding dresses that are pretty and budget friendly. Their prices range from $199 - $799. Azazie also does custom measurements.

    BHLDN has a variety of options that are under $1000.

    I've heard a few good reviews for Cocomelody.

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  • A
    Expert October 2018
    Alison ·
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    I would check out BHLDN, especially their sale section. They have dresses for under $500 and can be returned.
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  • A
    Beginner July 2019
    Ashley ·
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    Thanks for the suggestions of other places to look everyone!
    • Reply
  • K
    Dedicated June 2018
    Kelli ·
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    Not sure what kind of dress you want but I ordered mine from Lulus.com. They have a large selection of simple dresses. You won’t find a ball gown but they do have mermaid, sheath, aline etc. best part is they are 100 percent returnable if you don’t like after trying on. I am very impressed with the quality of their dresses, look very expensive and good quality in person.
    • Reply
  • C
    Just Said Yes June 2019
    Cece ·
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    Its hit and miss with then I hashtagged them on Instagram a lot of of girls have gotten their dress from them and loved it and others didnt.
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  • A
    Just Said Yes October 2019
    Ashley ·
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    Do NOT buy from them. They are disrespectful and have the worst customer service. I just ordered my wedding dress from them and it was way different from the one online. It is in a condition where I cant wear it in public unless I get it fixed because its see through. There is way less stitching in the chest area and you can see the white cups under the mesh. I messaged them about it and they asked for images to prove it. Their response was "Sorry but we cannot find a big problem with the images you sent. We hope you can keep it." I tried telling them its different and fighting it but they were rude and kept saying there is no issues. Its disappointing to get this kind of service and I'll never buy from them again. I am sure their products are good but mine was not and the customer service I received was disheartening. Save yourself the headache and do not buy from them.
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  • Jenell
    Just Said Yes August 2020
    Jenell ·
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    DO NOT BUY FROM HERE!!! I purchased a rehearsal dress for my wedding from this site, the day it arrived I pull it out of the bag and honestly thought they sent me the wrong dress. It was not the materials listed in the description, and it was SO SO SO cheaply made. The top was completely see through and all you notice are these huge bra pads LOL So within an hour of trying on the product I emailed them asking for a return. Because in the return FAQs right below the item itself states "If you are not satisfied with the product we have an easy 7 day return policy" (or else I would not have bought it! we went back and fourth for a while fighting this return and sometimes there response was just saying sorry then nothing.. but the one that they sen me that stood out I have screen shot here. The absolute worst customer service and quality of products. So I have made it my mission to keep anyone from buying on this site.


    Dress from the site Hebeos? 1


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  • Hillary
    Just Said Yes September 2019
    Hillary ·
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    We actually had a very good experience with Hebeos when buying my daughter’s prom dress last year. The dress was made to her exact measurements and fit like a glove. The material was quality material and we had zero issues with any of the workmanship on the dress. I am currently helping my sister look for a wedding dress and I actually plan to look on Hebeos again given the experience we had. Granted we had no problems and needed no additional help with resizing etc., so I cannot speak in regards to customer service. The only negative I recall was in not being emailed the details of exact shipping dates, etc. but, the dress reached us well before the date I gave as the one we needed the dress by.
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  • T
    Just Said Yes March 2021
    Tina ·
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    Do not buy a dress from here! The items do not look like the pictures and good luck getting a refund! Customer service is poor, shipping was delayed even though we paid extra and no response for returning it! Pass and go with someone local or make the trip to a reputable company.
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  • S
    Just Said Yes June 2022
    Sherry ·
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    Yes, do not buy anything from Hebeos! This company actually located in China and they set up a "beautiful" website to induce you to pay. They have ridiculous refund and cancellation policies that mean if you pay you will lose your money! Just like Tina said, you have to wait several weeks for your dress even you pay extra shipping fee because it will be shipped from China! And if you wanna cancel your order, they will only refund shipping fee!

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  • Michelle
    Rockstar December 2022
    Michelle ·
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    Https://www.discountdressshop.com/blogs/news/hebeos-com-review-buyer-beware-scam-website-do-not-buy


    https://www.bbb.org/us/ca/chino/profile/online-retailer/hebeos-1066-850064553/complaints


    They have beautiful dresses that aren’t found elsewhere but you are better off paying a local seamstress to recreate the design.
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  • M
    Just Said Yes August 2022
    Myra ·
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    Thanks for sharing all the feedback!
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