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Just Said Yes January 2020

Engagement photos taking very long

Angela, on September 10, 2019 at 4:16 PM Posted in Parties and Events 0 5
I get married this January and recently got engagement pictures taken on August 4th.
When I asked my photographer how long it would take for them to be done, she said 2-3 weeks. About a week after we took the pictures, I got a sneak peak of our pictures (around 15 pictures).
At the 3 week mark when I did not receive pictures I asked if she had an idea when they would be done. And she told me they would be done by the end of the week (that was 2 weeks ago).
I messaged her last Thursday about the contract having the wrong wedding date and she replied the next day saying she’d have the pictures to me by the end of the night.
Its now been 4 days since she said that. I’m extremely frustrated that she keeps telling me be done and they’re not.
It has now been almost 6 weeks. Should I ask again for an update on when the pictures will be done? I love our photographer, she takes amazing photos. I’m just frustrated at how unprofessional this is.
What should I do?

5 Comments

Latest activity by Soon2BSmith, on September 10, 2019 at 7:02 PM
  • MrsD
    Legend July 2019
    MrsD ·
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    What does your contract say about when they will be done?

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  • Courtney
    Master December 2019
    Courtney ·
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    If your contract specifically dates when they will done, bring that to her attention. State that she has until X date to correct your event date on the contract and submit the pictures. I would let her know that you're ready to post reviews online, search for a new photographer, and bring this matter to small claims court if you paid for the e-pics. Also, be sure to keep copies of all of your correspondences.

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  • A
    Just Said Yes January 2020
    Angela ·
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    View Quoted Comment
    It doesn’t say anything about engagement photos. For the wedding contract, it says:
    “The Clients may request additional physical copies of images and footage from the event within 30 days of the Wedding Date.”
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  • Mandi
    Master October 2020
    Mandi ·
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    Artists are kooky. 🤷‍♀️ it's the truth. Give her a day or two and ask if you missed the email.
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  • Soon2BSmith
    Expert October 2020
    Soon2BSmith ·
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    I would start looking for another photographer. It may be the same way with your wedding photos.

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