Error 404 on custom url mobile browsers

Hi Tracy!

We would be happy to look into this issue for you if you don't mind emailing support@weddingwire.com so that we can communicate directly!

Done, thank you!

None of the mobile WW sites work, and even if you load as Desktop client it hangs.

Happening to my site as well. Since this guy posted on October 3rd and it's still an issue I guess this not going to be an easy fix.

They had me clear the cache in my phone and it worked. Maybe this is a new issue.

The issue is that when you use custom domain, the redirect that happens to WeddingWire is intercepted by WeddingWire and is sent to https://m.weddingwire.com, on this mobile domain none of the wedding websites seem to exist.

It is happening to me also!! My invites just went out with a link to the wedding website that is not working!

Hi All...sitting in the same predicament.

Same here. It works fine on a desktop but my guests get an error trying to get to the website from mobile.

View Quoted Comment

Hi Heather! This should be fixed now! Just clear your browsing data on your mobile device and use the native browser app for your phone (Safari for iphones, Chrome for Android) then you should be all set!

View Quoted Comment

Hi Jo-Anne! This should be fixed now! Just clear your browsing data on your mobile device and use the native browser app for your phone (Safari for iphones, Chrome for Android) then you should be all set!

View Quoted Comment

It still is not working. I am on a desktop. I go to edit website.. setting and under Wedding URL I click on the link and it says Oh Cake balls. :-(

View Quoted Comment

Hi Heather! I just tried doing the exact same thing on two different browsers (firefox and Chrome) - and had no problem viewing your wedding website! Please clear your browsing history, cache, and cookies and then try again and reach out to our support team (support@weddingwire.com) if you're still experiencing the issue!

My guests that have an android are having issues. Site does not load, blank page appears.

Lynnie, I am having the same problem!! ^^^^^ My website cannot be viewed I just sent an email to support about this as well! Hopefully they can get this fixed.

Hi! Having problems with my website as well! I had been working fine for the last couple mo the then this last week the links from the prop left corner drop down won’t pull up. It’s blank for a while then says it’s not a working like. I have tried from my phone, tablet, and desktop. I’m getting a lot of messages from my guest trying to book a room with the resort and to RSVP but can’t! Please help me!

A lot of typos 😂 let’s try again Hi! Having problems with my website as well! It had been working fine for the last couple months, then this last week the links from the top left corner drop down won’t pull up. It’s blank for a while then says it’s not a working link. I have tried from my phone, tablet, and desktop. I have cleared my history. I’m getting a lot of messages from my guest trying to book a room with the resort and to RSVP but can’t! Please help me!

Hi Amanda! Our Development Team is aware of this issue and are working to resolve it. Please reach out to support@weddingwire.com so we can keep you updated!

I am having issues as well! Many have have done their RSVP with no problem, then all of a sudden nobody can view my website!! I have less than 30 days to my wedding and this is not something I need right now! I have messaged support with no answer yet! With such a popular app that is used, you would never think of this to happen! EVER! I need this fixed ASAP, what can I do?