I booked a company that provides MUAs for my wedding that is coming up within two weeks. I had a great MUA (let's call her Stacy) during my trial. I was happy with my results and I paid in full in order to book her (it was somewhat last minute so we were past the point of a deposit).
I just learned that Stacy had to promptly leave my area of the country and company, and now a new MUA (let's call her Anne) will be taking her place. I looked up Anne's work on social media and I am concerned. To be frank, there are some glaring makeup issues in these photos (obvious skin tone/foundation mismatch, extremely heavy and misplaced contour, 'beef lips', etc.). I showed these photos to others in my bridal party to see if I was being nitpicky but they all agreed with me and some are even asking if they can get their money back. They will not offer me another trial due to the extreme proximity to the event (they just aren't available) and I cannot get my money back.
What pointers do y'all have in dealing with maybe providing tips to the MUA to reflect my needs? Some photos were labelled "natural makeup look", but they definitely do not look natural to me so I'm not sure where to go from there.
