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Just Said Yes March 2019

Everything deleted somehow

Ashley, on January 12, 2019 at 8:45 AM Posted in Account Support 0 3

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This morning i got on my wedding wire and everything had been deleted my picture all the task i completed all my vendors. So upset .. what happen ???

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3 Comments

Latest activity by WeddingWire Support Team, on March 3, 2020 at 1:02 PM

Champion June 2010
Laura · on January 12, 2019 at 12:42 PM
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Hi Ashley. Is it possible that you have another account under a different email address? Usually when someone thinks everything has been lost, they have somehow gotten logged out of their regular account and logged in with a different email address. If you don't have another email address that it could be under, you should contact support@weddingwire.com with all the details so they can look into what's going on and help you.
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Savvy September 2020
nicole · on March 2, 2020 at 6:10 PM
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The same thing happened to me today..
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WeddingWire Administrator March 2023
WeddingWire Support Team · on March 3, 2020 at 1:02 PM
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Hi Nicole! Please reach out to our Support Team at help@weddingwire.com. We are happy to take a look and see if there may be any duplicate accounts in our system.
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