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FutureMrsKC
Master January 2019

Florist cancelled on me.

FutureMrsKC, on July 31, 2018 at 1:09 PM Posted in Planning 0 14

Last fall I was on the hunt for a florist and wanting to do a consultation. I contacted one with great reviews and pictures of past work and I was impressed. I emailed her, and a week later got a response about how I was looking way too early (this was 14 months from my wedding date), I needed to "calm down" and "take a step back" because I was "too ahead of the game", they were busy with other weddings/weddings closer in date than mine, and told me to email back 6 months before my wedding and she couldn't quote me now/she "refused to lock me into a 2017 price"...

I was turned off by it so I emailed with another florist willing to quote me. I still haven't hired one, but I mostly have my greenery ready to order/pre-made centerpieces from Fifty- Flowers since I'm not using any actual flowers, and this is way more affordable.

Two months ago I got an email from the this woman asking if I was interested in a consultation. I figured, why not? I haven't ordered anything yet and I wanted to see her prices. I immediately respond, fill out the questionnaire and attached pics of what I like. Over a month goes by with no response. She replied today that they are not able to do my wedding, she doesn't have the staff for two weddings in one day and they already booked another for my date (...huh? I emailed you almost a year ago and another wedding got my date???) I feel like I should have been first in line to get a consultation over anyone else unless someone beat me to the punch and emailed before me. Regardless, her tone was rude and stern and she even told me because I was getting married 15 minutes outside of town it was too far for her to travel, which I feel like was a poor excuse because all of my vendors are traveling. (2 of them traveling over 45 minutes.) No harm no foul, because my chances of hiring a florist were slim anyhow since I want something oh so simple and could order them online for a fraction of the cost, but she was so completely unprofessional from the beginning with her tone of language and awful response times.

Do you have any sketchy vendor stories? Tell me!

14 Comments

Latest activity by Ivy, on June 21, 2019 at 4:31 PM
  • Mrs.Bee
    Super August 2018
    Mrs.Bee ·
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    Oh mt gosh!!! Good luck!!!
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  • FutureMrsR
    Dedicated October 2018
    FutureMrsR ·
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    I was trying to schedule an appointment with a florist and she cancelled on me 3 or 4 times, just an hour before we were supposed to meet. We kept rescheduling but at this point I was sure I wouldn't hire her because I can't take the risk of hiring a flakey vendor for the day of my wedding. I met with her and she actually did help me get a better grasp on a vision for decor and flowers for my wedding but I ultimately went with someone who was cheaper and much more responsive and reliable.

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  • E
    Devoted August 2018
    Emily ·
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    It sounds like you dodged a bullet with this particular vendor. Any business that takes a month to reply to a request for pricing or information is probably not going to be reliable.

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  • FutureMrsKC
    Master January 2019
    FutureMrsKC ·
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    I'm glad it helped you get a better idea on what you want! Any research is better than nothing!

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  • Sarah
    Master June 2016
    Sarah ·
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    We went back and forth through e-mails with a venue about what we were looking for-kids invited, afternoon reception, full meal, DJ, etc. When I went to meet with her, I had my daughter with me (she was 2) and one of the first things she said was “oh you aren’t letting kids come right. We don’t really do kids” ummm why didn’t you tell me that in one of the last 10 e-mails? I left without even finishing the tour.
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  • FutureMrsKC
    Master January 2019
    FutureMrsKC ·
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    Definitely! I pretty much knew I didn't want to work with her when she told me to calm down after a simple email requesting a consultation. Either way, I wanted to share the story because I was surprised!

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  • FutureMrsKC
    Master January 2019
    FutureMrsKC ·
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    That's crazy! Why wouldn't they want kids? Huge pond outside or something? I definitely would have wanted to know that sooner too. Kids are pretty common, especially at weddings held earlier in the day.

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  • Sarah
    Master June 2016
    Sarah ·
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    No. No water, the exits weren’t anywhere near the banquet room, no structures that the kids would climb or pull down. It was so weird.
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  • Sara P.
    VIP October 2018
    Sara P. ·
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    I came to say the same thing. You probably saved yourself a bunch of stress.
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  • MrsD
    Legend July 2019
    MrsD ·
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    I would FOR SURE leave a review for her. Other brides need to know so they don't wait on her and end up without a florist.

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  • Melinda
    Super August 2018
    Melinda ·
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    So odd and unprofessional! I hate to say this, but it almost seems like she saves up all her inquires and replies to all for the same day and just cherry picks based on their questionnaire responses (maybe on potential profit or other factors). I would suggest leaving a review to warn other brides!

    I have a somewhat sketchy vendor story that I’m honestly still nervous about. I showed up for my HMU trial and her “studio” was in her apartment. Her young son was there (had to be about one or two years old) and she explained that her babysitter fell through for her youngest son and her oldest was at his Dad’s house. Whatever, I’m a Mom, and I understand things out of your control happen. I live out of state and was there for a business trip so there was no opportunity to reschedule. Plus I have baby fever and absolutely love kids so I wasn’t too torn up about it.

    The first half of the trial went ok; interruptions here and there to be expected with a young child. Until.. the child vomited in his room. I was awkwardly sitting with my make up half done waiting for her to clean it up and tend to him. I offered to help but of course she said no. We tried to continue when her ex comes to drop her older son off and the youngest one projectile vomits again but this time everywhere. The ex leaves without saying a word with the older son and doesn’t help her clean up. She puts the young one in the bath and I’m again awkwardly waiting there. I honestly just wanted to help her and then leave. I was holding the baby while she cleaned up the vomit and she was repeatedly apologizing and saying how embarrassed she was. She tried calling multiple friends and family members for help but no one was coming through for her.

    She eventually finished the trial but it was a rough few hours. There were some things I wanted to change but I honestly felt bad at that point even communicating them and just wanted to get out of there as I’m sure she wanted to tend to her son as well. As a Mom, I could sympathize and felt really bad, but as a client, I was slightly annoyed and worried. I’m paying a *premium* for her services and she is a highly recommended vendor among the area.

    I’m keeping my fingers crossed this was an extenuating circumstance and that she would never not have a babysitter for the day of a wedding but it’s a constant worry in the back of my mind. 😫
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  • Melissa
    Dedicated August 2019
    Melissa ·
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    Super long. Sorry.

    I went to a bridal expo about a month after I get engaged. A photographer that had a booth reached out to me to give me a free engagement shoot on hopes of getting hired for the wedding. I was excited and agreed after making sure it was 100% free and that I didn't have to put down any money. We got all of the images and were supposed to get a short little video.

    The photographer rescheduled about 3 times. Since we weren't paying for it I didn't want to be pushy. We finally got our pictures done at the end of April. My FH and I were excited, got dressed up and brought our dog. The photog wasn't at the agreed meeting spot, gave us little direction and didn't have the software to work his drone. Again, we didn't complain because at least we were getting free pics. We tipped him and parted ways with the promise that we would have our pictures and a slideshow about a week later.

    Fast forward 2 weeks, we didn't hear anything so I emailed him. He sent us the pics. Out of 500 pics less than 150 were good. Still no slideshow. He sent it about 3 weeks later (after a few emails) With the offer to edit 5 images for free.

    Throughout the entire process I was polite, grateful and understanding of everything he told me. About a day after he sent the slideshow I receive an email from him that said "wow, all that work and no response".

    I was floored! After making us wait all that time and giving us subpar images he wanted the instant gratification of praise!! I couldn't believe it! I never responded to him because I'm still figuring out how to be constructive without being a total jerk.

    What's most interesting is that there is no where to give him a review. Not on Google, yelp, wedding wire or the knot. Needless to say we didn't go with him and I hope he learns professionalism before anyone else hires him.
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  • Christine
    Expert September 2018
    Christine ·
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    I'm on my third photographer for my wedding. The first one I talk to a year-and-a-half before my wedding and she didn't know if she's going to have something going on with her family that weekend. So I contacted her a year before my wedding and she told me she couldn't do it. I found another lady and she told me she was interested in doing it. I contacted her six months before my wedding and she told me she wasn't comfortable doing pictures for a wedding because I'd be her first wedding by herself. I had a person on my Facebook that's a photographer on the side so I contacted her and she is able to do my photos for the wedding.
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  • I
    July 2019
    Ivy ·
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    I had a florist that cancelled our order because we emailed too many times. I don’t understand. I had to make sure certain things needed to be taken care of and also changes came up as the weeks are going by rapidly. To avoid last minute rush, and it was my first time doing this I wanted to be on top of things. I was always polite and never demanding. A lot of the e-mails were very short, and we were emailing once a day or every few days. We were emailing from May until now. The trouble was, the florist was responding instead of a liaison. I also didn’t expect her to respond on the very moment she received my email. Nothing was that urgent. I was told I was the first person that sent so many emails. The wedding is in July. Changes are bound to occur, especially for a wedding. I would like to know what other people have experienced with this kind of treatment.

    I thought emailing was always less intrusive than calling. At least with emailing you can respond when it’s convenient for you. I am puzzled with this?

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