So I have deposit to makeup artist for my reception in November 2020, which is canceled due to covid-19. I reached out to my artist asked her if she can refund or do somthing about the deposit. She came off very unprofessional and rude and said she cannot refund the deposit if the party is canceled. She can only accommodate if I have new date for the party. I explained that we have no date as things are pretty serious with covid. We won’t have a party afterall. We won’t allow to have 200+ guests.. she basically ignored my msgs and we went back and forth. She also said the money can go toward another event of mine- which I will have to drive to her (almost 3 hours away) and I told her I don’t have any other events. She didn’t care
FYI- I never signed any contract- I gave deposit over Venmo and discussed the date over the text
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