Glitch in Website

Yes! And I think mine has been like this for a couple of days. I've tried everything and I can not figure it out. I have a large section of each page on my site that is just black. I'm freaking out because my shower is this weekend and I know my guests are actively visiting my site and having a very poor viewing experience! I emailed their support and I'm waiting for a response.

View Quoted Comment Alexandria - Same exact experience for me. I contacted their support about a week ago and nothing yet. I did actually receive a survey request from WeddingWire asking me for my experience and if my request was resolved. Hopefully this is all resolved soon and it’s good to know I’m not the only person experiencing website issues.

View Quoted Comment

Reading the forums it sounds like this has been going on since May 3rd! Which leaves me feeling like there will not be a quick resolution. I'm emailed wedding wire to ask about the estimated ETA and what they are recommending their couples do in the mean time. This is extremely disappointing!

Hi Nora and Alexandria! Our product team is aware of the issue and working to resolve it ASAP!! Our Customer Support Team will respond and update you once it's been fixed!

View Quoted Comment

Lynnie, your product team has known about this for 8 days. Why is it not fixed? Why have you not openly suggested a work around to all your couples? I had to go deep into these forum conversations to find my own workaround.

The painted florals design is working properly. Why not suggest this to your couples who are struggling with their websites right now?