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Dedicated April 2021

Guest list deleted?!

Jackie, on October 10, 2020 at 8:42 PM Posted in Account Support 0 6

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OH NO!

I logged on today and almost all my information got deleted.

My guest list, To do list, My vendors ....i dont know whats going on...everything but my Wedding Website basically

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6 Comments

Latest activity by Kelsey, on September 10, 2021 at 11:21 AM

Expert August 2021
Molly · on October 10, 2020 at 9:27 PM
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I would contact customer support! Maybe it's just a bug and there's a back-up somewhere! I am so sorry that this happened to you! I
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Master October 2020
Yasmine · on October 11, 2020 at 9:11 AM
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Oh no 😳 hopefully customer service can fix it and help you get your information back
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Expert May 2021
Danielle · on October 11, 2020 at 9:16 AM
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Whoa. What in the world. At least it wasnt everything. Good luck!
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WeddingWire Administrator March 2023
WeddingWire Support Team · on October 13, 2020 at 9:48 AM
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Hi Jackie,
If you haven't already, please write in to our Support Team at help@weddingwire.com so they can take a look at your account.
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Dedicated April 2021
Jackie · on October 13, 2020 at 10:22 AM
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Yes I did reach out
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Just Said Yes March 2022
Kelsey · on September 10, 2021 at 11:21 AM
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Were they able to help you? The same thing just happened to me
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