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Expert September 2022

How long to give my photographer before i bother him again

EGD, on August 25, 2022 at 11:11 AM Posted in Planning 0 9

My wedding is a week from tomorrow.


My photographer has an online portal which we can communicate through. The last time he used it was towards the end of June to send a questionnaire to get all the information for my other vendors, which I responded to.

On July 20th, I posted an update in there on FH's getting ready location and start time as we left that part blank on the contract because nothing was set in stone, August 18th, I sent another message confirming where FH would be getting ready and provided directions as FH's parents house is a little hard to find with just the address and provided them with FH's number incase the second shooter has trouble finding the house, I also inquired on if me getting into my dress at the venue and not the hotel where we're getting ready would be a problem.


I hadn't heard anything back or anything at all from him since he sent that questionnaire at the end of June. I sent him a message on Instagram this past Tuesday stating I had posted some stuff in the portal but hadn't heard anything back and wanted to make sure I was sending everything to the right spot. He let me know I was and that he was just getting caught up on emails after a trip to Europe, and sent me a link to schedule a call to go over timeline and other questions, but he would get to my emails ASAP incase they were simple questions. I let him know I don't think a call is warranted, as the questions are simple (if getting into my dress at the venue was OK and if he needed the bouquets at the hotel or if bringing them to the venue was fine) so nothing too pressing. I also let him know that due to being a type A bride I have 4 day of timelines drawn up (Bride, Groom, Vendor, General) and I'd be happy to send them over along with my shot list of who I would like pictures with and what combos we need the pictures in. He asked me to send the timelines and shot list through the portal and assured me again he'd get to my email ASAP. But I have yet to hear from him since this conversation on Tuesday.

Like I said nothing is super pressing, my dress is going to be at the hotel while we get ready anyway so if he needs/wants me in it at the hotel it doesn't make or break anything, but if we're bringing the flowers directly to the venue they need to be dropped off Monday with everything else. Should I give him till tomorrow to respond and bother him again? Or should I reach out again now?

I don't want to be annoying, but also having gaps in my day of plan is stressing me out a little.

9 Comments

Latest activity by Bird, on August 25, 2022 at 11:32 PM
  • Brittany
    Devoted October 2022
    Brittany ·
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    If nothing is too pressing, why not just schedule a call like your photographer suggested? I know plenty of vendors that prefer to have a call to go over all of a client's questions and have a set time to devote to anything the client needs to plan and feel confident.

    No offense at all, but from a vendor's point of view I would find this annoying. I am sure they have done plenty of weddings and events, and know the best way to run their business. Even if your questions are simple, sometimes it's easier to have a call and go through it all at once vs. sending messages here and there.

    EDIT: I just saw your wedding is in about a week - I would schedule that call ASAP! Smiley smile

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  • E
    Expert September 2022
    EGD ·
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    Because his message literally states "I'll get to that email ASAP in case if there's something that can simply be answered in the email" my questions can simply be answered in the email, so why would I schedule a call with him for simple questions (like HE said) and take away that time from a client who could have bigger issues than me?

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  • Brittany
    Devoted October 2022
    Brittany ·
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    Sorry, that wasn't clear in your first post - that the photographer said "I'll get to that email ASAP in case if there's something that can simply be answered in the email".

    Either way, if your wedding is in about a week and you're stressed about the situation, I still think a call would be best. You won't be waiting around for a message, you'll get answers in real time.

    But if your photographer said he'll get to it ASAP, just send him a message every day to check in until he emails you back. Sometimes bugging people is the best way to get an answer, lol.

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  • S
    Devoted September 2022
    Sara ·
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    I would be calling/texting/emailing/facebooking him every 6 or 12 hours until I get a response. Other than that part you left blank on the contract... everything else is signed and paid, right???

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  • Laura
    Dedicated September 2022
    Laura ·
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    I'd say at up a call, it is an opportunity for you to get all your questions answered and go over what you need them to know. I would be stressed out without having a call. I've had several call consults with all my vendors so that I know they have all the specifics down. Otherwise going back and forth through emails or a site you just never know if they got all the details you need them to have. Good luck and try not to stress too much. We're getting married the save day as you!! Enjoy the day hopefully stress free. 🤞
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  • Mcskipper
    Master July 2018
    Mcskipper ·
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    I too would go for that phone call. Your wedding is very close, it’s a good time to just touch base and having a voice conversation is the best way to make sure everything is addressed and you’re on the same page
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  • Paige
    VIP October 2022
    Paige ·
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    I'd just take him up on the call. If it's a few simple questions, it won't take long, and you'll have an answer right away rather than waiting for a response. Some people are better at communicating over the phone than by email, and it's probably faster than typing out all the answers anyways.

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  • Natalie
    Super November 2020
    Natalie ·
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    These questions would be more easily answered with a phone call as opposed to having to create a written response.
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  • Bird
    Super June 2021
    Bird ·
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    Phone call. I talked to my photographer multiples times over the phone. This was in addition to all the forms I sent him by email. He told me he doesn’t read any of that stuff until like the night before because why would he “study” for my wedding when he has 10 weddings before mine? My photographer was A TAD eccentric so take what I wrote with a grain of salt hahah
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