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Virginia
Super June 2021

i knew Azazie would be a bad idea...

Virginia, on January 16, 2020 at 7:15 AM Posted in Wedding Attire 0 15
So I tried on some Azazie dresses and it took me weeks to pull the trigger bc I was afraid of the return process. Well I should’ve stuck w my gut. I dropped my box off to be picked up yesterday morning and it was never picked up by fedex. To make matters worse, the shipping store says it was and they don’t have it anymore. I am freaking out!!! No way am I paying full price for the dresses when I did what I was supposed to.

15 Comments

Latest activity by Virginia, on January 16, 2020 at 10:56 AM
  • Caytlyn
    Legend November 2019
    Caytlyn ·
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    This sounds like a FedEx problem, not an Azazie problem.

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  • Virginia
    Super June 2021
    Virginia ·
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    No it’s my problem. If fedex doesn’t scan my package by the end of today, then I will have violated Azazie’s terms and be charged full price. If both the shipping place and fedex claim they don’t have it, I have no proof that I dropped that box off yesterday like I was supposed to.
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  • VIP November 2021
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    Oh no!!!! Sorry!!’ Fedex didn’t give you any sort of receipt when you dropped it off ?! 😬😬😬
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  • Sara
    Dedicated August 2020
    Sara ·
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    Too late now, but future reference always take a pic of the package dropped off with a date and time!! I had something similar happen when I tried to return a phone and FedEx didnt scan it in, so I called up the phone company and said I had proof I dropped it off, a week later they called back and said the recieved the phone. I would call up the company and just explain what happened, maybe they can look into it Smiley sad
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  • Laurie
    Dedicated August 2020
    Laurie ·
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    Did you have a receipt sent to your email?
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  • Virginia
    Super June 2021
    Virginia ·
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    No because it was a prepaid label.
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  • Virginia
    Super June 2021
    Virginia ·
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    From the shipping store? No. It was a prepaid label. He just took the box.
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  • Laurie
    Dedicated August 2020
    Laurie ·
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    Oh bummer. Whenever I returned a dress, I had an emailed receipt. Sorry about the situation.
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  • A
    Super August 2020
    Alex ·
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    Email Azazie support and let them know what is going on. They were super helpful to me when I needed a few extra days with some bridesmaids gowns that I tried on.

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  • Cyndy
    Master May 2019
    Cyndy ·
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    Even with a prepaid label they should give you a receipt. I get them all the time when I ship. I would go back to the place you dropped it off and ask to speak to the manager today
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  • Virginia
    Super June 2021
    Virginia ·
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    I called this morning and he hung up on me. I will personally go over after work today. Thanks.

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  • Anna
    Super August 2020
    Anna ·
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    Call Azazie and tell them what is going on. They will give you more time.

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  • Blair
    Super June 2021
    Blair ·
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    When I return my azazie packages I always get a receipt

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  • Erin
    Devoted September 2021
    Erin ·
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    I wouldnt blame Azazie for the issue, saying it’s a bad idea to order from them, it’s a Fedex issue. Just call Azazie and let them know what is going on
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  • Virginia
    Super June 2021
    Virginia ·
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    I'm not saying Azazie as a company is a bad idea. I was very nervous about the whole return within 7 days thing and sure enough, I am having an issue. Not blaming Azazie at all...just that I was worried something would happen and it did.

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