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Jasmine
Master August 2021

I'm Unable to Comment on Discussions

Jasmine, on September 20, 2020 at 7:40 PM Posted in Account Support 0 21
I literally can't post comments on any of the discussions from my computer. I've tried logging out and back in and I've also tried restarting my computer. I can still navigate and update my wedding info. This is the only site and the only thing on the site that is giving me issues. Obviously I'm able to continue on like normal on my phone but I have no idea why this is happening. Anyone have a clue?? Can it be fixed??

21 Comments

Latest activity by Jasmine, on September 25, 2020 at 3:05 PM
  • Kristen
    Master November 2020
    Kristen ·
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    Yeah it's an issue many are having. Phone app works but pc not for everyone.
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  • Jasmine
    Master August 2021
    Jasmine ·
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    Ok so I'm not crazy. Good to know! Lol. Sucks, but good to know. Thank you.
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  • Kristen
    Master November 2020
    Kristen ·
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    For some reason if I send a private msg and do the captcha on the pc then I can post.
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  • Yasmine
    Master October 2020
    Yasmine ·
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    It’s been an ongoing issue
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  • Jasmine
    Master August 2021
    Jasmine ·
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    Well dang. I was on here a couple days ago and noticed my comments weren't posting. FH and I thought maybe it was cause I left it open for so long and had all these tabs open. Apparently not.
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  • Stacey
    Super May 2021
    Stacey ·
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    I am having the same problem 😕 and I keep forgetting, and writing long thought-out responses only to have them disappear! Lol
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  • Jasmine
    Master August 2021
    Jasmine ·
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    The worst! I did the same and thought maybe I didn't actually hit reply so I'd write it out again or repost the photos and im like wait a minute 🤔
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  • Becca
    Savvy November 2021
    Becca ·
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    I’m actually testing from my phone now like PP suggested. If this goes through, it works! Check check check 😂
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  • Jasmine
    Master August 2021
    Jasmine ·
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    With captcha??
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  • Mrs.a
    Master October 2021
    Mrs.a ·
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    I’ve been having the same issue on both mobile devices and finally I tried my computer and still no dice. I eventually started a discussion and that seemed to “Break” (i.e. fix) things so I could comment once more.

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  • Jasmine
    Master August 2021
    Jasmine ·
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    Oh that's strange. I was able to do so on my phone. I was just really confused on why I couldn't on my computer. Well, im glad things are back to normal.
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  • Mrs.a
    Master October 2021
    Mrs.a ·
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    Haha me too! I thought it was just me, like I placed on a suspension or something Smiley smile

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  • Becca
    Savvy November 2021
    Becca ·
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    No it never asked for captcha surprisingly. Computer comments still not working for me though :/
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  • Jasmine
    Master August 2021
    Jasmine ·
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    I had the same exact thought! Like omg was it something I did or said?? Lol
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  • Jasmine
    Master August 2021
    Jasmine ·
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    Hmm...I'll have to try it myself a little later. Apparently it's working for others again.
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  • Jo
    WeddingWire Administrator May 2015
    Jo ·
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    Hey all! We first heard about this late last week, I reported it and it is being worked on. It's taking some time to solve because it's a bit confusing since it's effecting some people but not others. The apps seem to be working fine but some members are unable to post from desktop. Our developers are on it and I hope we'll have some good news for you soon!

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  • Yasmine
    Master October 2020
    Yasmine ·
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    Nope nothing you did wrong!
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  • Jasmine
    Master August 2021
    Jasmine ·
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    Thanks Jo!
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  • Jo
    WeddingWire Administrator May 2015
    Jo ·
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    A fix for this has gone live! Give it a try and let me know how it works

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  • Jasmine
    Master August 2021
    Jasmine ·
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    Testing from PC

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