Post content has been hidden

To unblock this content, please click here

Just Said Yes October 2021

Issues with ww Customer domain

Heather, on August 24, 2021 at 3:56 PM Posted in Account Support 0 4

Saved

Flag
Hide content

Just purchased a two year option for a custom domain but only received a confirmation email. No instructions were given and when I got to the domain name nothing is there. How long does it usually take for it to update? I want to make sure it works before getting it printed on the invitations.

Flag
Hide content

4 Comments

Latest activity by WeddingWire Support Team, on August 26, 2021 at 4:01 PM

Super October 2022
AJ · on August 24, 2021 at 4:09 PM
Flag

Hide content
I would try to get a refund and try doing you website elsewhere like The Knot. Every other post on here is about custom domain's don't work.
- Reply
Just Said Yes October 2021
Heather · on August 24, 2021 at 5:14 PM
Flag

Hide content
View Quoted Comment
Well that’s a bummer. Thanks for the reply!
- Reply
Expert August 2021
Sara · on August 25, 2021 at 2:49 PM
Flag

Hide content
Agreed, if you look back through the forum soooo many people have issues with the website. I hope you can get money back and definitely go elsewhere!
- Reply

WeddingWire Administrator March 2023
WeddingWire Support Team · on August 26, 2021 at 4:01 PM
Flag

Hide content
Hello Heather! Since this is an issue specific to your account, please write to us at help@weddingwire.com so we can help look into the issue with you directly.
- Reply