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Ashley
Savvy November 2021

Linked Wedding Website Keeps Changing! So frustrating!

Ashley, on March 15, 2021 at 3:24 PM Posted in Account Support 0 2

We took all this time to create a wedding website, then poof it disappears (can only access it if you typed in the the URL as a family member/friend, but my fiance and I no longer had access to edit it.. it's like it became unlinked from our account) and we were then prompted to create a new wedding website. So, I took the time to transfer all the info over to a new website. Surprise, now the old website is showing up on our account, and not the new one-- after we put the new URL on our Save-the-Dates. What is happening and how can I fix this?! I've been unsuccessful in getting a response from support.

The old URL: https://www.weddingwire.com/andyandashley

New URL (the one I want re-linked to our account since it's already been printed on our save the dates): https://www.weddingwire.com/website/andyandashley

Please help!

2 Comments

Latest activity by Michelle, on March 15, 2021 at 8:16 PM
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hello Ashley,

    I apologize but we are not able to locate a message from you. Can you please reach out to us again at help@weddingwire.com so we can further investigate this for you.

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  • Michelle
    Rockstar December 2022
    Michelle ·
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    Many brides have mentioned in countless posts that while the forums are helpful, they prefer to go elsewhere for the website due to glitches. Try withjoy.com or wix.com which are both highly recommended

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