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Antoinette
Just Said Yes September 2018

Links not working on my wedding website?

Antoinette, on June 4, 2018 at 9:08 PM Posted in Account Support 0 7
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I tried to add my room block discount link to my RSVP page and it wouldn't work. I also tried to link my registry to the registry page however, when I tried to get to the registry settings page-it wouldn't load.

Anyone else having this issue? Help please!

7 Comments

Latest activity by WeddingWire Support Team, on June 11, 2019 at 11:01 AM
  • Teresa
    Super September 2018
    Teresa ·
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    I did earlier today but realized it was user error. I didn't select the link option and link the hyperlink to the URL I pasted in. It may be something as simple as that for you too.
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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Antoinette! I just checked your wedding website and your registry link is working!

    Make sure that you are using the hyperlink tool in the formatting toolbar when adding your room blocks:

    Links not working on my wedding website? 1


    If you're ever having trouble working on your wedding website, I always strongly recommend using Chrome as your web browser and clearing your browsing history, cookies, and cache! That solves the majority of the issues people report. Smiley smile


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  • MrsDW2B
    Dedicated August 2018
    MrsDW2B ·
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    I was going to suggest using Chrome as well. When I used Safari and IE none of the edits on the website got saved. Chrome is free to download.

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  • Katina
    Just Said Yes February 2020
    Katina ·
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    I downloaded wedding wire for guests and my regular wedding wire quit working.
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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Katina! When you say that your WeddingWire app stopped working, what exactly do you mean? Does the app not open or is it a specific tool that you are having trouble with?

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  • Katina
    Just Said Yes February 2020
    Katina ·
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    When I click on my wedding wire app I get this

    Links not working on my wedding website? 2
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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Katina, thank you for that information! When you have a moment, please reach out to our Support Team at help@weddingwire.com so we can further investigate this for you. Please include your device type and operating system so we can help!

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