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Kristina
Savvy September 2021

My registry isnt showing up in searches on the Wedding Wire website :( We're only 45 days out!

Kristina, on August 8, 2021 at 2:15 PM Posted in Account Support 0 6

Our registry isn't showing up in searches on the Wedding Wire website Smiley sad We're only 45 days out! Help!!!

6 Comments

Latest activity by Lynnie, on January 17, 2023 at 1:08 PM
  • Liz W
    Savvy November 2021
    Liz W ·
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    Check the settings - I don't have a registry on Wedding Wire, but most sites have privacy settings where you select private/public, and sometimes there is a third option so that it is not publicly searchable but the person has to be on the correct website first to search your name.

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  • Kristina
    Savvy September 2021
    Kristina ·
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    I checked all the settings on our registry and turned each of them on and off to see if that does anything. The problem is that my cousin put weddingwire.us on my bridal shower invitation, and when people search my name another couple is coming up. We didn’t include my fiancé‘s last name because there’s a family issue he doesn’t want certain family members to find out information. saw another thread where someone said they had to delete the registry and start over but I can’t even find that option.My registry isnt showing up in searches on the Wedding Wire website :( We're only 45 days out! 1

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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Kristina! Can your guests access your registry from your wedding website and by typing in the direct link?

    Because we are currently experiencing an issue with our website search function on the WeddingWire homepage. Our Development Team is aware of the issue and working to fix it as we speak, however, we do not have a timeline for the issue. In the meantime, we recommend that you provide your guests with your direct wedding website URL to avoid any confusion.

    For further assistance please reach out to our Customer Support Team at help@weddingwire.com!

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  • Madi
    Just Said Yes July 2022
    Madi ·
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    I am having the same issue. Do you know if the problem has been fixed yet? My settings are set to public but it won’t show up when our names are searched. Please help!
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  • Kevin
    Just Said Yes September 2023
    Kevin ·
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    Currently having the same issue...has this been resolved yet? Thank you!

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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Kevin! Please reach out to our Customer Support Team at help@weddingwire.com for assistance!!

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