Hi everyone,
I recently had my wedding and at the reception, the caterer brought a completely different menu that was agreed upon. On top of that, they charged us for a coffee station that was not provided. So more than half the menu was incorrect and we also got charged for something not delivered.
The catering company is willing to give us back the money for the item that was missed a 2% of the total cost for the other 8 mistakes. Has anyone ever been in this situation? Any advice on how to best handle this situation would be greatly appreciated.
Thanks!