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Dorothy
Just Said Yes October 2021

No Update from Help Support - Trying to get our wedding website running

Dorothy, on October 26, 2020 at 10:16 AM Posted in Account Support 0 3
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I have been following-up with the help support about my issue. It has been 12 days since I purchased the website, and 13 days since I brought up this issue. I have given timestamp based on my online research when the actualy domain was purchased. The last email was from Camilla on 10/16/2021, and I still have not heard or see the domain working.

I'm assuming that wedding wire will not pro-rate for these days missed. I don't even need that. I JUST WANT THE DOMAIN TO LINKED TO MY ACCOUNT!

3 Comments

Latest activity by WeddingWire Support Team, on October 30, 2020 at 4:19 PM
  • D
    June 2021
    Dj Tanner ·
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    I had so many issues with my WeddingWire website that I just got one from minted.com instead. You might notice you will also have issues with your guests RSVPing and searching for their names. It’s just a big hassle
    • Reply
  • Dorothy
    Just Said Yes October 2021
    Dorothy ·
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    This has been a nightmare. I need them to at least release my domain name and refund me. If not, I will file a formal complaint through BBB.
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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Dorothy,

    It looks like this domain issue has been resolved. Please direct any further questions to the email our Support Team sent.

    • Reply

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