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Beginner October 2021

Odd vendor experience

Kasia, on October 31, 2021 at 8:01 PM Posted in Etiquette and Advice 0 3
Hello all,
I am not sure what to do with what happened at my wedding yesterday so I wanted to ask for help on this.
My fiance and I chose a lower-budget DJ, but they came with great reviews. The communication was good initially, then the DJ would not respond for several days, weeks, month. I began to notice the emails they did send were signed by a woman, but all reviews talked about a man being the DJ—I later found out this woman is his wife. It became very hard to get ahold of them, and they were a big source of stress in our planning. It was so hard to get ahold of them (well, her), that I guess I didn’t ask as many questions as I should have.My wedding day comes and they never call me to let me know when they arrive, but I do hear music at the venue and nothing seems amiss. I didn’t know whether to expect the DJ or his wife or both. We lined up to start the processional and a man walks up and introduces himself as our DJ, and it’s this guy I’ve never heard of and he offers no explanation as to why he was there instead of the guy I contracted with. My wedding party was right there so I didn’t know how to react but I was stunned and upset.Honestly, the music was corny. He played 5 songs from Grease, in a row. He called us onto the dance floor and made the guests sing “Don’t Stop Believing” to us. It was the opposite of what I wanted.I feel very hurt and tricked in all of this. I did later learn that the DJ I had been in contact with (kind of) was also there all along but I have no idea what he did—music maybe?What can I do about this? Is it fair to ask for some money back? How serious would leaving a bad review be?

3 Comments

Latest activity by Sharon, on November 1, 2021 at 11:49 AM
  • Frankie
    Dedicated April 2022
    Frankie ·
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    Oh no!!
    You should sue them.Asking for some money back is more than fair since they ruined the day that's supposed to be the happiest of your life so far. And you can't go back in time to fix this issue .The thing is: you'll have to prove they acted that way on your wedding day. If you do: great!

    Did you have a videographer? It would be easier to win if you have a video.

    As for giving bad reviews: of course you should give them very bad reviews and as many👎as you can, on all platforms/websites they are featured on. Seriously. Reviews are not supposed to be 100% positive.

    Good luck!

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  • C
    Super July 2020
    Cool ·
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    This really sucks. Does your contract state specifically who the DJ will be the day of your event? If so, you absolutely have leverage to reasonably request a full refund. If not, unfortunately, they will likely say that they did complete their services according to the contract. I would wait to leave any reviews until contacting them and see how it goes. If you don’t have any or adequate resolution, leaving negative reviews is fair. Make sure you check your contract first though. It’s quite possible they are complete morons, are rude and suck at their jobs but technically “did their job”.
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  • Sharon
    Super September 2021
    Sharon ·
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    That sucks!! The music sets the tone for the party. It's possible that the guy you've dealt with in the past was there as the dj playing the music and the guy you saw and dealt with that night was the m.c. which is totally legit. It sucks that they were so uncommunicative leading up to the wedding but I don't know if that constitutes a breach of contract that would get you any money back. Definitely leave honest reviews everywhere you can, not just on WW.
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