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Just Said Yes August 2019

Online Invitation disappear under "message guest"

Rosanna, on April 7, 2019 at 3:32 PM Posted in Account Support 0 21

We are trying to send out our online invitations, but it has disappeared from under "message guest". Anyone else have this problem?

21 Comments

Latest activity by WeddingWire Support Team, on May 3, 2019 at 10:55 AM
  • Bayne
    Just Said Yes October 2019
    Bayne ·
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    I sent an original Save The Date using this method. But I have added some more names/addresses and now, when I click Message Guests, I only get Request RSVP and no other option to send the original Save The Date or to add another type of invite.

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  • Erica
    Just Said Yes August 2019
    Erica ·
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    Yes, I am having this problem too. I have been sending out invited via email in waves. I sent some out last week but then this morning I don't see it as an option.

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  • R
    Just Said Yes August 2019
    Rosanna ·
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    I've sent an email but haven't heard anything back yet. Any luck on your end?

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  • Erica
    Just Said Yes August 2019
    Erica ·
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    Nope. nothing yet.

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  • R
    Just Said Yes August 2019
    Rosanna ·
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    Ok I just got an email saying they are aware of the issue and are working on it! Smiley smile

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  • R
    Just Said Yes August 2019
    Rosanna ·
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    I just got an email back from them saying they are aware of the issue and are working on it! Smiley smile

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  • Erica
    Just Said Yes August 2019
    Erica ·
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    Any update?

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  • R
    Just Said Yes August 2019
    Rosanna ·
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    No, nothing yet. Maybe if we all keep emailing them they will fix it faster!

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Erica! We don't have any updates quite yet, but feel free to reach out to our Support Team at support@weddingwire.com and we would be happy to reach out once we have any new information!

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  • R
    Just Said Yes August 2019
    Rosanna ·
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    How long until you think it will be working again?

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  • R
    Just Said Yes August 2019
    Rosanna ·
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    Ok I am just going to switch websites, this is crazy!

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  • DomStelle
    Just Said Yes August 2019
    DomStelle ·
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    I am switching website! this is taking a few weeks now!!
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  • Darnella
    Just Said Yes June 2019
    Darnella ·
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    This is really a big problem for me. my wedding is in 74 days and Im ready to send out invites. i would hate to have to start from scratch with another site.

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  • R
    Just Said Yes August 2019
    Rosanna ·
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    Yea I switched a few days ago. Really frustrating to have to re do everything. But the days are getting closer! I won’t recommend wedding wire to anyone I know.
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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    We apologize for the delay with this fix! Our Development Team is still working on it and we hope to have it back up and running ASAP!

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  • Erica
    Just Said Yes August 2019
    Erica ·
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    Is there an estimated time that it will be back up? It has been down for like two weeks.

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  • Darnella
    Just Said Yes June 2019
    Darnella ·
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    Hey everyone. I would recommend withjoy.com.
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  • E
    Just Said Yes November 2019
    Elliott ·
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    This is disappointing. Switching websites as well!

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  • Tara
    Expert June 2019
    Tara ·
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    Hi! Is there any update on the message guests feature? I want to send a message to those that have not RSVPed, but it is not working! Nothing shows up when I hover over it.

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  • Erica
    Just Said Yes August 2019
    Erica ·
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    It has been just about a Month since the email feature went down. the only thing the site admins will respond is "Development Team is still working." I have been sending invitations with a site called "punch bowl." I will not be recommending Wedding Wire to other brides.

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