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Just Said Yes May 2019

Our story

Andria, on January 19, 2019 at 1:47 PM Posted in Account Support 0 6

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I just wanted to voice my concern/issue with this website.
I spent the better part of 45 mins adding “our story”. Once I finished, I clicked on save. That brought up a box that said a title is needed. There was a title. I clicked in the title box and lost my whole story! Everything was gone.
Also, I added our venue multiple times and it still doesn’t stay saved.
You have way too many glitches on this site.

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6 Comments

Latest activity by Andria, on June 2, 2019 at 10:59 PM

WeddingWire Administrator March 2023
WeddingWire Support Team · on January 21, 2019 at 2:36 PM
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Hi Andria, I'm so sorry about that! Do you mind letting me know what browser you were using and the browser version?
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Just Said Yes March 2020
Megan · on May 25, 2019 at 6:59 PM
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Andria, this just happened to me! I created an awesome (in my opinion) Our Story and when I went to save it asked for the title. Well when I put the title in, I must have clicked out of the box somewhere and the entire story was gone! I literally had to walk away from the entire thing for 20 minutes before I could come back to anything wedding related. This is something that needs to be fixed!
Google Chrome Version 74.0.****
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WeddingWire Administrator March 2023
WeddingWire Support Team · on May 28, 2019 at 11:21 AM
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Hi Megan! Were you on the desktop version of the website or mobile?
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Just Said Yes March 2020
Megan · on May 28, 2019 at 11:24 AM
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Desktop version
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WeddingWire Administrator March 2023
WeddingWire Support Team · on May 29, 2019 at 3:08 PM
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I'm so sorry that happened, you should not have had that issue on that browser on the desktop version of the wedding website editor. While we can't recover your information, please email us at help@weddingwire.com if you ever run into any other website editing issues so that we can go ahead and troubleshoot that for you!
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Just Said Yes May 2019
Andria · on June 2, 2019 at 10:59 PM
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Ugh! I’m so sorry this happened to you too! I just sat there and stared at that damn screen and wondered what in the...
I ended up writing it on google drive knowing it wouldn’t just disappear.
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