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Caswana
Beginner October 2021

Password

Caswana, on August 24, 2021 at 1:03 PM Posted in Account Support 0 4
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My guest are trying to RSVP. I’ve given them my password, but it keeps saying my password is wrong. Can someone help please?

4 Comments

Latest activity by Caswana, on August 24, 2021 at 2:56 PM
  • Jasmine S.
    VIP May 2022
    Jasmine S. ·
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    I'm not sure how to fix the technical issue, but could you mark off the RSVPs for them from your end? Then they at least don't have to worry about it anymore.
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  • Caswana
    Beginner October 2021
    Caswana ·
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    I can on my end. Great idea!
    Thank you!
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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Caswana! Can you double check the password you choose in the settings section of your wedding website? You can also log out of your WeddingWire account and try logging in to your wedding website with the password you've shared to make sure it works!

    If you're still experiencing trouble, please reach out to our Customer Support Team at help@weddingwire.com.

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  • Caswana
    Beginner October 2021
    Caswana ·
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    Hey Lynnie! I’ve checked my password, changed the password and logged out 3 times to check. I have also tried to use the link myself and it’s not working. It has worked in the past, but it’s not now and I have reached out to the email link with no response.
    Thank you.
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