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Briana
Just Said Yes April 2013

Phone number for WeddingWire support?

Briana, on May 31, 2012 at 11:48 AM

Posted in Account Support 60

Does anyone know how i can get a hold of someone to get help with the wedding website and online rsvp's?? I can't find a phone number anywhere and no one will answer me through the support e-mail! I'm considering changing to The Knot...any suggestions?

Does anyone know how i can get a hold of someone to get help with the wedding website and online rsvp's?? I can't find a phone number anywhere and no one will answer me through the support e-mail!

I'm considering changing to The Knot...any suggestions?

60 Comments

  • Belle & Christian
    Just Said Yes July 2017
    Belle & Christian ·
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    Hello,

    I need assistance with my website asap please. When my guests are on the RSVP page, they are able to see every other guest that have been invited. They should only be able to see their name on the search result rather than the entire guest list. I would like to fix it asap please. I sent an email last night but have not heard from anyone.

    Thank you,

    Belle

    • Reply
  • J
    Just Said Yes May 2017
    Judith ·
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    Same here as everyone else... how frustrating! Maybe we should all get together and flood the bbb with honest reviews of weddingwire before other people waste their money here! I heard from a ton of people that The Knot is much better, I'm making the switch.

    • Reply
  • Kevin Eagan
    Kevin Eagan ·
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    Is there contact number wirewedding ?

    • Reply
  • Steven Stegman
    Steven Stegman ·
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    Wow look at all your unhappy clients. Why don't you let vendors contact you to resolve issues?

    • Reply
  • Laura
    Just Said Yes February 2019
    Laura ·
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    **************@*****.***
    • Reply
  • Victoria
    Just Said Yes September 2018
    Victoria ·
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    Does anyone know how i can get a hold of someone to get help with the wedding website and online rsvp's?? I can't find a phone number anywhere and no one will answer me through the support e-mail I have sent?

    • Reply
  • C
    Just Said Yes October 2018
    Cynthia ·
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    Shame on you for not having any way to get ahold of someone...my daughter’s wedding was RUINED by our Dj’s cancelation,.. people should know that FRANK YOUNG ID A DECIETFUL DJ...canceling 30 days out.... via email.. took FOREVER TO REFUND....WE ALL KNOW HE GOT A GIG MAKING MORE MONEY.... Unprofessional....unethical... LOWDOWN !!! Don’t hire this guy
    • Reply
  • B
    Just Said Yes January 2018
    Brooke ·
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    View Quoted Comment
    Why doesnt support ever respond?
    • Reply
  • Ashley
    Just Said Yes November 2019
    Ashley ·
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    On my wedding website, I am unable to add a Travel section. Will someone show me how. When I click on add pages, there is no option to add Travel or even a page for notes.

    • Reply
  • Mary
    Just Said Yes May 2019
    Mary ·
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    The number is (301) 231-9473 but you just have to leave a message.

    • Reply
  • R
    Just Said Yes April 2020
    Rev Hattie ·
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    I need a rep to call or email me. I can't find a contact number for your sales dept. I am a wedding officiant.
    • Reply
  • R
    Just Said Yes April 2020
    Rev Hattie ·
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    Plus lm getting married also
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  • B
    Breanna ·
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    Omg. So I called wedding wire on 5/22/19 & 5/28/19 to cancel reservations. They said we can't abs would get back to us within 72 hours. Still haven't heard from you. Today I called wedding wire, no answer. So I called the hotel and our reservations were canceled. weddingwire canceled our reservations, never called us back to tell us or anything. I can't get ahold of weddingwire. It just puts me on hold and then tells me to leave a voicemail. And I didn't get a refund for the $500? This is b.s. I think if I don't get a refund, I should get a call to bye sure I want to cancel before I'm out the $500!! I called the hotel and there's nothing they can do because it was made through wedding wire. I want a refund or my reservations back!!! Looking for a phone number!!
    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Breanna! I believe that you are referring to the Hotel Blocks feature within your account, is that correct? If so, that feature is solely powered by HotelPlanner as no reservations are made through WeddingWire. You can find the contact information for HotelPlanner here .

    • Reply
  • Vanessa
    Just Said Yes August 2019
    Vanessa ·
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    Hello I need help getting in contact with a rep please
    • Reply
  • M
    Just Said Yes October 2018
    Madison ·
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    I am in the same boat. I messaged weeks ago 💔
    • Reply
  • M
    Just Said Yes October 2018
    Madison ·
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    My account is stuck in lite. I have tried to go on the computer and find the problem but it just tells me to download the app. I have emailed for support but that was weeks ago.
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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Madison! I'm so sorry to hear you are having trouble with your account. I don't see any requests from the email address associated with your account, could you please send our Support profile a private message so we can further assist you?

    • Reply
  • Danielle
    Just Said Yes June 2021
    Danielle ·
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    I need help with my website. I can't send invitations out until I resolve it. Please contact me at **** or email me at *********@*****.*** or **************@*****.***

    • Reply
  • B
    Just Said Yes August 2021
    Bridgette ·
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    I purchased a 2 year personal domain and it isn’t live yet, how long should it take ?
    • Reply

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