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FutureStephD
Super March 2019

Photographer ghosting me before the wedding!

FutureStephD, on August 31, 2018 at 2:38 PM Posted in Planning 0 13

Hi all,

I signed a contract and paid a deposit ($950, which is half of package total) with a photographer ("Bob") on May 23rd. The photography package includes an engagement session, which we opted to switch for a bridal session. I emailed Bob on July 15th to ask if we could set up the session in January. I didn't hear back and I thought, that's okay, it's early. This week (six weeks later) I emailed Bob again to ask if he received my prior email and nothing. I know he's alive b/c he's been posting on facebook and instagram. Wouldn't you at least respond and say, yes, I received your email, too early?! Am I being annoying if I call him at the end of next week? I know it's a holiday weekend, but at what point do I start freaking out that this guy took my money and ran? And when can I just reject the deposit I charged on my credit card and go with someone else?

Any thoughts/ advice? Am I being crazy?!

13 Comments

Latest activity by Nunzio, on September 7, 2018 at 12:10 AM
  • Kristen
    VIP August 2018
    Kristen ·
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    You're not annoying at all if you call him - just be like "Hi! sorry to bug you but I don't think my emails are going through."

    A professional should never keep you waiting 6 weeks!

    I'd give him another chance to answer the phone or emails before you cancel the charge.

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  • FutureStephD
    Super March 2019
    FutureStephD ·
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    Thanks! And now I’m worried even more bc I reread the contact and I’m supposed to pay the other half the week before the wedding. No way!! Especially if I can’t even get the promised session.
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  • B
    Devoted September 2018
    Bri ·
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    Are you sure you have the right email?
    I would try calling and giving him a few more days before you drop him.
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  • Chelsea
    Dedicated September 2018
    Chelsea ·
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    Call him. You are paying and gave him plenty of time to respond.
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  • Alforev
    VIP August 2018
    Alforev ·
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    Calling is a better way to communicate. Even if he’s on social media he may not be checking his email. Also, I think it’s pretty standard to pay the balance the week before the wedding.
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  • Malwen107
    VIP October 2018
    Malwen107 ·
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    You absolutely should not even say "Sorry to bug you." You are a paying customer, and are allowed to interact with a vendor you hired to deliver a service. Definitely call sooner rather than later.

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  • FutureStephD
    Super March 2019
    FutureStephD ·
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    Yes. We communicated via email a few times before I signed the contract. I also double checked on his website and CC’d the *******@***.*** email on the second email I sent.

    I’ll just plan to call on Wednesday (it is a holiday and wedding season still) and ask if he received my email. If he says yes I’ll tell him I’m now uncomfortable and if responding is too much to ask would he like to refund the deposit and part ways? Unfortunately, the way the contract reads if I cancel on him he keeps the deposit.

    Thanks everyone! I wanted to make sure I wasn’t being over-dramatic by being annoyed.
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  • Winter Bride
    Expert December 2018
    Winter Bride ·
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    This is why it’s good to pay deposits on a credit card. At least the card protects you against fraud.
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  • A
    Beginner September 2018
    Alison ·
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    Comment on one of his social media posts!! Hi Bob, you are shooting my wedding on date and I wanted to check in to schedule the bridal session. Please dm me!
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  • FutureStephD
    Super March 2019
    FutureStephD ·
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    Well, he emailed me back this morning and said sorry, I’ve been busy with wedding season. Here’s some dates for the session.
    I’m very relieved he responded, but I’m still annoyed he was silent for six weeks and it concerns me that this could happen before or after the wedding.
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  • FutureStephD
    Super March 2019
    FutureStephD ·
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    Agreed!!

    I also save all contracts. You just never know.
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  • Meesh
    Expert October 2018
    Meesh ·
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    My DJ was supposed to go to the venue MONTHS ago and give me a quote for uplighting. I've literally asked him 3 times, and each time he admits he forgot. Then he promises to go another time/date, and doesn't do it again. That's money out of HIS pocket I guess.... If he approaches me at the last minute saying he finally went to check it out and gives me a quote, at this point I am straight up telling him "Since I asked you repeatedly to give me a quote and it's now close to the wedding, I have made room for something else in my budget instead of uplighting."

    It just REALLY skeeves me when vendors can't even respond. Even if they're busy, not speaking to their customers at all when they have questions is NOT an excuse. Ugh.

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