Photographer problems! Won't give us the rest of our images.

O&S - WW is special ;-) I have my issues with WW, haha. I'm a member of a legal resources for photographers page on Facebook and it's run by a lawyer. I've seen numerous times it's reiterated on there that something in writing can hold up in court even if there is no official contract. Words in writing can still be binding. Of course, it's up to the judge ultimately, but if I were OP, I'd gather and print every single thing I could.

Don't mean to kick you when you're down OP, but another user (probably more than one, I'm sure) didn't have contracts for their wedding either, as they didn't see a reason to. THIS is why, lurkers.

I'm sorry about your situation.

Oh my goodness that's terrible! Please advise which photographer this is so that future Brides reading this post can avoid using her Services if they live in your area. I'm so sorry that you're having to deal with this but I'm sure that an attorney can sort this out for you, there's definitely some sort of resolution to this problem. Good luck!

Oh and also Op, you don't necessarily need to have a physical contract in order for the court to determine that there was a contractual relationship between you and the vendor. As a law student we learn that even the smallest document, email, text messages or even hand Shake can result in a binding contractual relationship. Bring everything that you have in writing to your lawyer.

I came across her website. Her photos on there are very nice and she/her website appears professional. Hopefully this is just her being immature and not communicating with you, and hopefully she still has the photos and will deliver them to you. This is a frustrating situation and I really hope you get your photos.

I do not feel as if she will contact us either. I know some people were thinking that maybe the rest of the pictures were terrible and that's why she isn't contacting us but the rest were all taken outside and the ones outside were the best. I really have no idea what to think and why she will not get in touch with us. We live 6 hours away from family and all of our grandparents and great grand parents made the trip, so those pictures really mean a lot. Everyone in the party is also that far away so there isn't even a way we could redo anything.

JD She is located in Virginia. If anyone in the area would like to know, I would gladly tell them but I'm not sure if posting her name is the right thing to do at this time. Only because of the legal route we will probably be taking. I'm not sure how to handle this. I've never dealt this anything like this before.

Have you tried messaging her or leaving a voicemail (before you were blocked from everything of course) expressing all of that? Or did you only continue asking her when you'd receive photos? Photographers are humans and have lives too. Sometimes things come up and things can get delayed. She absolutely should have informed you of any delays and kept you updated; however, delays can happen.

Sometimes it's helpful to make yourself seem more approachable (e.g., being friendly, respectful, making niceties) and not JUST ask for the bottom line (e.g., when will we get our photos???). So if you had tried the approach of, "Hi X! I know you're probably busy, but I wanted to check in since you said we'd have our photos within two weeks. Our wedding day was so much fun and we can't wait to see all of our photos to re-live our day! Our relatives are also eager to see more of your beautiful photos after seeing the sneak peek you sent. Please let me know when you think you'll get them to us! :-)", she may have been more inclined to respond to you than if you just ask her when you'll get photos.

I'm not excusing her behavior. Blocking you is incredibly immature and unprofessional. But just remember that vendors are people to so you should always be polite. Have you tried submitting a message on her contact form via her website (since there is no email listed) one more time since she blocked you and politely/respectfully expressing your concerns?

Really, there is nothing else we can suggest other than contacting her one more time and asking for an update and/or then following through with filing a claim.

Yelena - I'm curious what you decided to do. Have you heard from the lawyer you reached out to?

That would seriously be so hard to deal with. I'm sorry