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CourtneyBrittain
Master August 2019

Photos out of order?

CourtneyBrittain, on June 22, 2019 at 10:05 PM Posted in Account Support 0 7
I uploaded my engagement photos to our website but they posted out of order. Anyone know how to fix this? They went in correctly, but when I saved it, they scrambled places. It's not a huge deal, but we did have two different outfits and it kind of bothers me that it keeps going back and forth.

Here's reference

Website Photos


7 Comments

Latest activity by WeddingWire Support Team, on June 25, 2019 at 10:54 AM
  • Alycia
    Super July 2021
    Alycia ·
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    On ww? It does that. It’s annoying but they arrange them according to shape and angle placement. It really bums me out too. I spent a lot of time arranging our photos for our site. They totally scrambled them in a way that distorts the story I was telling with the photos.
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  • CourtneyBrittain
    Master August 2019
    CourtneyBrittain ·
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    It didn’t do that with my Proposal pictures though, and when I look at the smaller thumbnail they are in order. It’s only when you click to view them larger that they scramble 😕
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  • Stephanie
    Dedicated April 2021
    Stephanie ·
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    To move the order of mine, when I clicked on the edit section in the top right corner of each photo there was an icon with four arrows that would let me rearrange the order. If I can find a photo example I'll try to include it.
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  • Stephanie
    Dedicated April 2021
    Stephanie ·
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    The first image with the four arrows lets me edit the order. If it's changing the order after you save the changes there might be a glitch with the template you're using

    Photos out of order? 1
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  • CourtneyBrittain
    Master August 2019
    CourtneyBrittain ·
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    I was able to rearrange with that on WW, but once I clicked save it went right back to the other setup
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  • Stephanie
    Dedicated April 2021
    Stephanie ·
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    Yeah I am thinking then that the re is a glitch with that template. Have you contacted WW support?
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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Courtney! It may be helpful to clear your browser cache with the steps at the link below:

    https://engagedsupport.weddingwire.com/hc/en-us/articles/115003776886-Clearing-Cache

    If you are still having trouble after trying this, please reach out to our Support Team at help@weddingwire.com so we can further investigate this for you.



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