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Bailey
Just Said Yes October 2019

Picture disaster...

Bailey, on December 26, 2019 at 3:49 PM Posted in Community Conversations 1 5

Long post warning, but I'm devastated...
(Also, not sure which discussion group)
My husband and I just got our pictures back from our wedding and to say we are disappointed would be a huge understatement. Our ceremony photos are so backlit that you can barely see what is going on in the picture, the pictures of the decore aren't in focus (what was supposed to be a picture of a centerpiece is focused on the leg of the chair under the table), we have family pictures where members of the family are cut out - some of the groups we don't have a complete shot of because of this, pictures of the bridal part arent symmetrical (or with the groomsmen, all have hands in pockets except one, or all jackets are buttoned except one, things like that... I don't feel like that should've been my husband's job to make sure everyone was the same).
We chose to have an "unplugged ceremony" so that our guests would be in the moment and not worried about taking pictures because we had a photographer... now we don't have any usable pictures of our ceremony.
Our photographer (who is the husband of a husband/wife team) was rude and unprofessional on our wedding day. I couldn't have a conversation with my girls or even my mom without him butting in. He called one of our groomsmen grungy/dirty, and said he looked like a bum, because of the beard he was growing out for his unborn child - the beard was well groomed for the wedding, but even if it wasn't, I don't believe he was in a position to comment about it. He also pulled me aside during the reception and told me to get more people on the dance floor bc the wedding his wife was shooting looked better, then proceeded to show my new husband and I video she sent him... which makes me wonder what he said about us... Plus many other incidents. We did not address this with the wife (who's the main photographer of the pair) immediately because we were going to let it go if the pictures came back decent, but they didn't... we have, maybe, 25 - out of 400+ pictures - to show people that we aren't completely embarrassed about the quality. My sister got better pictures of the decorations and people at the reception... on her phone and unedited!
Our package was supposed to include a mini engagement shoot that we were told we could use after the wedding instead if we'd rather. We told them we were no longer interested in this shoot and they are willing to give us $200 back...
As I said, I/we are completely devastated that we basically don't have any pictures from our wedding....
Sorry for the long post, I just needed to get all of that out somewhere! :-(

5 Comments

Latest activity by Bailey, on December 30, 2019 at 11:08 AM
  • Emily
    Dedicated October 2021
    Emily ·
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    I'm sorry you are having to deal with this. I would definitely bring it up with the main photographer and ask for more a refund as they did not perform their duties as promised and expected. That is completely unfair to you and your now husband. If they still refuse leave an honest and fair bad review on here and their website, google etc. That should get their attention.

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  • Meghan
    Master October 2019
    Meghan ·
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    I’d talk with the wife part of the team. Let her know you are extremely unhappy with your photos. Ask her if she can re-edit them to fix the bad lighting. If she doesn’t provide you some sort of compensation (and even if she does), leave honest reviews on the wedding sites/apps. That will likely get their attention.
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  • Meghan
    Master October 2019
    Meghan ·
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    Wow, I should have read this before I posted lol. I basically repeated what you said. Great minds 🤣.
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  • Michelle
    VIP September 2021
    Michelle ·
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    Wow that comment he made blew me away, and to know that they're married is even more ridiculous. You would think they'd make it extra special because they're married, wow...I'm so sorry you had this experience. I know there's not much any of us can say to fix this but look on the bright side, you got to marry your favorite person with all your loved ones around! You may not have a lot of physical memories but you still lived in that moment and felt it. Maybe for your 1 year anniversary go take some really nice photos and create some new memories.
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  • Bailey
    Just Said Yes October 2019
    Bailey ·
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    Thank you so much ladies!! I was starting to doubt myself and thought I might've been overreacting, but I'm glad to see you all support my feelings. Once we get it fully figured out, I will be posting honest reviews where it is appropriate.
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