It's important to me and my fiance to get married in a Catholic church. I recently moved across the country to live with him (we were long distance). The church his family goes to has few English services, so we knew we wanted to find a different church. We thought we found a good church, it has a school, a big reception hall, and a convent. But the staff has been awful. We gave them our documents immediately. No one would ever call us back or respond to our emails. We went in person multiple times. So much confusion. The marriage coordinator is new and doesn't know things, her boss intervened and said she handled our situation incorrectly and we had to start over. They booked us our date, but we still haven't met with the priest and it's been 4 months. We want the reception there, but they won't let us reserve it saying it's too far out. I can't plan my wedding with no venue location! They can't guarantee availability, it's insane.
My relative suggested I consider other churches. I hadn't even thought about it because we had to get a letter of permission to get married at this church since it's outside of our town. But the more I think about it, the more angry I get at how we've been treated. We're treated as a nuisance. We found another church that is beautiful and seems to have a great community vibe. I think we are going to go in and start asking about their marriage process. Has anyone ever gone through a similar situation? I'm planning on not mentioning what happened at the other church, and if things work out at the new church, to simply cancel at the original church, let them keep the deposit, whatever. I just want to be treated respectfully and have a cooperative experience where the priest actually wants to meet us and can find the time. Any advice appreciated!
