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Savvy July 2022

Pushy vendor?

Anne, on April 30, 2021 at 12:00 PM Posted in Wedding Reception 0 8

I took a tour of this one venue with my mom the other day without my FH. This venue works with many caterers but really highlights one in particular that they use a lot. Anyway, after the tour, the manager asked me if I wanted her to email me information about the catering and I said yes, expecting the manger to only send me information so I can make an informed decision.

The caterer just emailed me asking me lots of questions about what type of reception I wanted and what kind of alcohol package I wanted. I feel that if I answer these questions, I am essentially "contracted" to this caterer. I want to know if this is a normal process for these vendors to bombard you so early in the process? FYI - I told the manager of the venue that I was just looking and wasn't committing.

8 Comments

Latest activity by Catherine, on May 1, 2021 at 12:34 AM
  • Kim
    Dedicated April 2021
    Kim ·
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    It is normal because they need to know
    Your guest count, what type of food you want, how many adults and how many kids, If you’re serving alcohol, etc so they can give you the most accurate quote. I would ask them
    To include tax and gratuity and fees as well in the quote. You’ll eventually want quotes from a couple different catering company so you can compare prices and what works best for you before you make a decision. Nothing is “officially” until you sign a contract and put a deposit towards your date. Hope that’s helps you feel better!
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  • Sarah
    Master September 2019
    Sarah ·
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    You can’t be “contracted” to anyone without a contract. In order to tell you how much things will cost or if they’d be a good fit for your event, they’ll need answers to these questions. How do you expect to get information if you aren’t willing to share the type of event your looking to host? Also, truthfully, you want the caterer to answer questions you have about the catering because while the venue may know some things about them, they won’t necessarily know everything.
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  • A
    Savvy July 2022
    Anne ·
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    That does. I'm sure caterers/venues/etc realize that they are not anyone's first choice. I just do not want a situation where they keep pestering me down the line if I don't choose them, but that probably won't happen. I might be overthinking this whole thing. I tend to do that Smiley atonished

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  • Stacey
    Super May 2021
    Stacey ·
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    That sounds standard to me. Part of their process is to put together a very thorough quote so you know exactly how much things will cost, and they can't do that without the details. To give you a good quote, they need to know what you are looking for - i.e. what type of food you want, types of courses, number of guests, level of formality, etc. And if you don't know the answers to those questions yet, that's ok! Nothing obligates you to anything unless you sign a contract. If you decide this caterer isn't the one for you, a simple "Thank you, but we've decided to go in another direction" is all you need to say. They are used to it - that's business.

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  • Cornell
    Dedicated July 2022
    Cornell ·
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    Yes, it's pretty standard. They also want to know if they can provide what you're looking for early on. I understand it can be overwhelming but, totally normal.

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  • Mila
    Savvy January 2022
    Mila ·
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    Yes definitely standard, They can't give an accurate quote without the information above, Better they ask the questions and give a proper quote then a rough estimate and turns out its alot more expensive Smiley smile

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  • A
    Savvy July 2022
    Anne ·
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    Thank you ladies!! This helps a lot

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  • Catherine
    Expert March 2023
    Catherine ·
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    If you don’t choose them, simply shoot them an email that says “thank you so much for the information, we decided to go with a different vendor! I really appreciate all of your help”. Problem solved.
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