Registries: The Knot vs. Zola

I've never used the Knot, my husband and I used Zola and had no problems with it at all. We actually did our whole website and RSVP process through them. I only had a few people order gifts from the registry (because 90% gave us cash) but it notified me once a gift was purchased. It also gave me the option of sending the gift right away or waiting to send it. From our experience, we didn't have any problems at all - but we also had no need to contact customer service for anything.

I actually ended up with Joy, but my friends have used both! One friend set up her registry on both to see which one she liked better and ended up picking Zola, another used The Knot just because she liked their RSVP and website designs better. I used Joy because of the website design and all the RSVP options, and because it'll let you set up a cash fund gift that goes to your Paypal or Venmo or whatever you want instead of them paying 2.5% or whatever it is to go through Honeyfund and all the others.