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Taylor
Beginner August 2021

Registry linking

Taylor, on March 9, 2021 at 5:44 PM Posted in Account Support 1 7

Hello,

Im having the hardest time linking the registry's I've already started outside of wedding wire. I made a registry to Macys and I cant seem to link it as well as Disney honeymoons (since we are going to disney world for our honeymoon). If anyone can help that would be great

7 Comments

Latest activity by Athena, on October 10, 2021 at 5:47 PM
  • M
    Super June 2021
    Melanie ·
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    If you haven't sent your link out to guests yet, I highly suggest using another site like the knot or zola. If you search through the forums you'll see that many people have various issues on wedding wire like the one you're seeing. But if you still want to use wedding wire, you can send your Macys link to the customer service email and they will link it for you. You can try with the Disney one as well, but I'm not 100% sure if they're compatible.

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  • Taylor
    Beginner August 2021
    Taylor ·
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    Thank you for helping! wish I would of known this before I put our website link on our invitations. ill see what happens when I email customer service

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  • M
    Super June 2021
    Melanie ·
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    Same here! I got stuck with WW and I also had the registry issue, I had all of my guests sorted in categories based my family, his family, wedding party, etc. and WW decided to remove all of the categories one day, and some days I'm able to edit random fields on my site while other days they're locked. So much fun to deal with haha. Wishing you more luck than I've had!

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Taylor,

    Disney Honeymoons is not a partnered retailer so you would need to hyperlink the registry directly on to your registry page. Macy's is no longer partnered with us, but that hyperlink can also be shared. I'll have Support reach out today if you've emailed in.

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Melanie,

    If you haven't already, please write in to help@weddingwire.com. This is actually a glitch that is affecting a few of our users and we're working on fixing it.

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  • Taylor
    Beginner August 2021
    Taylor ·
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    I summited a request for help yesterday. if i need to send an email as well, i can.
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  • A
    Just Said Yes November 2022
    Athena ·
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    I'm having a hard time with this too, do you figure it out?

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