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Dedicated August 2019

Registry Not Consistently Shown

Amanda, on June 24, 2019 at 9:45 PM Posted in Account Support 0 3

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Hi! Is anyone having issues being able to view their imported wedding registry links on your websites? My Bed Bath and Beyond link works fine, but Williams Sonoma stays hidden. Everyday I have to edit the page to “show” the link for guests viewing our site. It will be available on our website for several hours then becomes hidden again. I ended up posting the http site but it makes my registry page look sloppy and not user friendly. I emailed Wedding Wire help desk but there aren’t any updates or recommended solutions for my concern. Thoughts?

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Latest activity by Amanda, on June 25, 2019 at 7:20 PM

Master December 2019
Courtney · on June 24, 2019 at 10:49 PM
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I had the same problem with my Crate & Barrel registry- it's a matter of the retailer updating your information on their end.
I created a hyperlink on the Registry page of our website and informed guests that what they're viewing isn't everything.
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WeddingWire Administrator March 2023
WeddingWire Support Team · on June 25, 2019 at 10:50 AM
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Hi Amanda, I'm so sorry to hear you are having trouble! Please reach out to our Support Team at help@weddingwire.com with the full Williams Sonoma registry URL so we can re-import and synch this information for you. We look forward to helping!
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Dedicated August 2019
Amanda · on June 25, 2019 at 7:20 PM
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Thanks for the insight Courtney. That's so strange that this keeps happening. Today my mom told me my Bed Bath & Beyond link was off. A bit frustrating as I'm sure it was for you too!
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