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Just Said Yes August 2019

Registry

Ellivia, on April 2, 2019 at 5:04 PM Posted in Account Support 0 6

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How long does it generally take for wedding wire to sync all of the items from your registries? I've been adding things today, but they haven't showed up on my wedding wire yet.

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6 Comments

Latest activity by WeddingWire Support Team, on May 16, 2019 at 2:33 PM

Super June 2019
Mary · on April 3, 2019 at 6:49 AM
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Mine never sync. I would have to delete it from wedding wire, change my registry and resync it. I decided to take it off of wedding wire altogether and just put links on our wedding page. I think wedding wire only works for already finished registries that don't need to be changed.
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WeddingWire Administrator March 2023
WeddingWire Support Team · on April 3, 2019 at 10:48 AM
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Hi Ellivia! If your registry has already done the initial sync, updated items should sync overnight or within about two days. If you are seeing that it is taking longer, I recommend that you remove and re-add the registry!
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Just Said Yes November 2019
Brittany · on May 11, 2019 at 10:18 PM
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Theknot doesn't have this problem. Theirs is immediate. Why isn't your sync working?
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WeddingWire Administrator March 2023
WeddingWire Support Team · on May 13, 2019 at 11:01 AM
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Hi Brittany! Our sync depends on when the retailer sends the new information to the WeddingWire Registry tool, so it depends on the retailer!
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Just Said Yes November 2019
Brittany · on May 14, 2019 at 9:42 AM
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How long does it take Amazon?
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WeddingWire Administrator March 2023
WeddingWire Support Team · on May 16, 2019 at 2:33 PM
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Hi Brittany! Amazon can take up to 72 hours to sync. If you are still not seeing your Amazon items after this time, please reach out to our Support Team at help@weddingwire.com so we can take a look for you!
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