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J
Just Said Yes September 2018

rsvp Lookup on ww Website

Jenn, on July 10, 2018 at 9:46 PM Posted in Account Support 0 6

Before the update, you could choose what guests had to enter to locate their RSVP on the website, either First OR Last name or First AND Last. I had it set to first AND last, so they could be narrowed down instead of showing all of my family when someone enters my last name.


Now it seems to pull anyone with a similar name. When I enter just my first name (jenn) it pulls me, and 2 other jenn/jennifer's on my guest list- sure, that makes sense, and it's easy to filter and find the correct name and RSVP. But if i enter my first AND last name, it pulls all 3 jenn/jennifers and ALL of my family with the same last name. How does entering my exact name pull way more results than a less specific search? And now guests have the opportunity to see even more of my guest list just by doing basic searches. I'm on board with most of the other updates, but this ones is frustrating. My invites go out tomorrow!

6 Comments

Latest activity by Angela , on July 12, 2018 at 7:04 PM
  • Heather
    Expert August 2018
    Heather ·
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    This sounds like a headache 😫
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  • Tpatb
    Master August 2019
    Tpatb ·
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    I hope they sort all of this all out 😕 there have been so many complaints in regards to the updates
    • Reply
  • B
    Expert September 2018
    Brittany ·
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    My invitations went out yesterday and I don’t like this update either! I also don’t like the seating chart update :/
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  • P
    Savvy November 2018
    Paris ·
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    I hate it because even after they find their name, they’re able to see the entire guest list!
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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Jenn! I will make sure to pass along your feedback about the RSVP search options. We have previously received a ton of feedback about guests having difficulty locating themselves in the RSVP search, due to accidental typos or name variations like Kate / Katie / Katherine.

    Unfortunately since guests need to search for themselves to RSVP online, there has always been the potential for guests to use that tool take a peak at the rest of the guest list. It's the same with paper invites when friends and family ask around to see who else got the invite!

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  • Angela
    Beginner October 2018
    Angela ·
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    I'm so glad that I have not sent out invitations yet because I do not like this change to the RSVP section AT ALL! I want to do online RSVP's only so I will probably go somewhere else to make a whole new website. Super bummed because I liked everything about wedding wire but now don't feel like it's the best option for me anymore.

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