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Joe
Just Said Yes December 2019

"Send an Online Invitation" option missing

Joe, on April 18, 2019 at 5:00 PM Posted in Account Support 0 7

Trying to follow the instructions here to email guests, but all I see is "Request RSVP". Has something changed recently?

message guests"Send an Online Invitation" option missing 1


7 Comments

Latest activity by Tina, on May 22, 2019 at 11:17 AM
  • OnCloudRawls
    VIP June 2019
    OnCloudRawls ·
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    That is strange! Have you contacted WW tech support?
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  • Amanda
    Savvy October 2019
    Amanda ·
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    I contacted WW tech support about the same issue a few weeks ago. I had already sent my invitations and wanted to add a few more guests (and resend to a few people who said they didn't get the first one.) Apparently, if you have already sent a WW online invitation to anyone, that option forever disappears. I'm not sure if this is what happened to you. I did find a solution. Luckily, I had sent an invitation to myself. Now, I just forward that (removing the FW in the subject line). Hope this helps!

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Joe! Our Development Team is currently working on the 'Online Invitation' function! We hope to have it back up and running shortly!

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  • Joe
    Just Said Yes December 2019
    Joe ·
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    So the 'Online Invitation' option reappeared temporarily but it looks like that and 'Request RSVP' are both gone now:

    no options to select"Send an Online Invitation" option missing 2


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  • Joe
    Just Said Yes December 2019
    Joe ·
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    It's been five days since my last comment and there is still no option to send emails from the site - what's the status on this? Is this issue going to be fixed any time soon?

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Joe, we're sorry for the delay! You will see the option re-appear immediately when it is fixed. In the meantime, you can export your guest list emails and send an email through your email provider. Let us know if you need assistance doing that!

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  • Tina
    Just Said Yes July 2019
    Tina ·
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    This doesn’t appear to be up. Extremely disappointing considering I tested this functionality months ago. And now with 9 weeks ago I find out you don’t have it?!?!? I won’t be recommending wedding wire for this reason. I had been pleased but now you have created a ton of stress for me.
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