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Alycia
Expert September 2021

Shutterfly Can't Print My Invitations in the Right Color!

Alycia, on September 25, 2019 at 8:08 PM Posted in Planning 0 13
I've been using shutterfly for years without an issue. They sent us a sample pack of their invitations in the mail. We fell in love with one called "Resplendent Night" in blue. We designed the invitation, rvsp and enclosure card from the same collection. So they all matched.

We order them but when they arrived the enclosure card and rsvp were blue, like we ordered. The invitation was purple. We chatted with them and after defending that we didn't order the wrong color they shipped us a new order.

Fast forward to today and guess what, our invitations are purple, again. Called them again and after explaining why I'm not color blind we placed another order for the invitations.

Just awful, we know they can print it in blue, they sent us a sample in blue. Not sure what the breakdown in quality is coming from but its ridiculous to have to go through this over and over again.


Shutterfly Can't Print My Invitations in the Right Color! 1

13 Comments

Latest activity by Jennifer, on October 11, 2019 at 10:23 AM
  • M
    Legend June 2019
    Melle ·
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    Yikes. I hope it can be resolved with them again.
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  • Caytlyn
    Legend November 2019
    Caytlyn ·
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    I would email them about it with this photo if it happens again. Perhaps a visual will help.
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  • Andrea
    Super May 2020
    Andrea ·
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    That is so frustrating! I’m sorry! We just received our save the dates from Shutterfly and yes they can in fact do blue 🤦🏼‍♀️ Hope they sort it out for you ASAP. I feel tour pain though, if mine came wrong i would be livid!
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  • Sara
    Super October 2019
    Sara ·
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    We used these exact invitations, just with silver foil instead of gold, and though they were a little darker navy than I was expecting, they were definitely blue and not purple. Good luck!

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  • Jennifer
    VIP August 2021
    Jennifer ·
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    OMG these are the exact invitations I want! Now I'm worried! Did you order the normal card stock or the pearlescent? Keep us updated please and good luck! Smiley smile

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  • Alycia
    Expert September 2021
    Alycia ·
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    As an update shutterfly has now sent me black invitations, because blue is too difficult apparently. They still don't match my rsvps and enclosure cards

    Shutterfly Can't Print My Invitations in the Right Color! 2
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  • Sara
    Expert February 2020
    Sara ·
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    That stinks. I would send them the photos you posted here.. Thats ridiculous.
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  • Alycia
    Expert September 2021
    Alycia ·
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    They don't want to see them. They are now going to send me the 4th set of invitations
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  • Alycia
    Expert September 2021
    Alycia ·
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    Update. I sent them a message on Twitter. They responded that it is an issue with printing and they have no idea when they can send me the cards. They want me to order another type of card. I now have 4 sets of purple and black cards and no wedding invitations😥
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  • Jennifer
    VIP August 2021
    Jennifer ·
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    Oh no!! I’m so sorry that’s happening😞 I hope the next batch is perfect for you! When we’re you originally planning on sending them?
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  • Alyssa
    Super December 2021
    Alyssa ·
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    This is good to know-my mom was insistent on using Shutterfly over minted because it was a few dollars cheaper. I'll use Minted for less hassle and show her this thread!

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  • Alycia
    Expert September 2021
    Alycia ·
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    After much stress and finally finding the right people on Twitter. I have my Invitations in the correct color. Hallelujah! The nightmare is over!
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  • Jennifer
    VIP August 2021
    Jennifer ·
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    I'm so happy to hear that!!!! Smiley smile

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